Overview
Work History
Education
Skills
Timeline
Generic

Tehrica Russell

Hattiesburg,MS

Overview

18
18
years of professional experience

Work History

Loan Servicing Specialist

Regions Mortgage
06.2024 - Current
  • Monitored industry trends and regulations to stay current on best practices in loan servicing operations.
  • Maintained strict adherence to established guidelines governing confidentiality, privacy, and data security within the loan servicing department.
  • Managed a diverse portfolio of loans, ensuring timely payments and accurate recordkeeping.
  • Actively participated in ongoing professional development opportunities to further enhance expertise in the field of loan servicing.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

MSIS Clerk

Laurel School District
08.2022 - 05.2024
  • Oversees registration of new students including student scheduling and requesting and processing student records from previous schools
  • Communicates with administration and state attendance officer regarding students who do not return after summer or who move

Credit specialist

Regions Mortgage
07.2019 - 08.2022
  • Company Overview: At regions mortgage we work to showcase our passion for our consumers, and we need a credit specialist to share that passion when extending credit
  • The credit specialist is responsible for working with customers and clients to establish credit terms, reviewing and approving credit applications, and maintaining customer credit files
  • They will also work with sales staff to identify and mitigate risks associated with extending credit to customers
  • This position is designed to assist the sales team by mitigating the risk associated with extending credit to customers
  • The ideal candidate will have excellent communication skills, be able to maintain composure when dealing with difficult customers or clients, and have some college coursework in business or marketing
  • At regions mortgage we work to showcase our passion for our consumers, and we need a credit specialist to share that passion when extending credit

Clerical

North Oaks Pediatric Clinic
09.2015 - 04.2019
  • TASK: Effective flow of information and communication in an organization, answering telephones, take messages for staff members and handle client requests
  • Operating fax machines, copiers, scanners and videoconferencing equipment is part of a clerical secretary's job

Teller

Whitney Bank
04.2015 - 09.2015
  • Task: Receive and count working cash at beginning of shift identify customers, validate and cash checks accept cash and checks for deposit and check accuracy of deposit slip process cash withdrawals perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency perform services for customers such as ordering bank cards and checks receive and verify loan payments, mortgage payments and utility bill payments record all transactions promptly, accurately and in compliance with bank procedures balance currency, cash and checks in cash drawer at end of each shift answer inquiries regarding checking and savings accounts and other bank related products attempt to resolve issues and problems with customer's accounts initiate and open new accounts

Teacher

Montessori and Me Preschool
01.2011 - 04.2014
  • Task: Greet the parents and children each morning and evening, give parents daily updates on their children’s progress assist children in their daily routines, such as toilet training, classroom activities, brushing their teeth after lunch, etc

Office Assistant

Educational Talent Search
06.2007 - 12.2008
  • Task: Assist walk-ins, answer phones as need, data entry, make deliveries around campus, filling and shredding documents

Education

Speech Pathology

Southeastern Louisiana University
12.2012

High School Diploma -

Springfield High school
05.2007

Skills

  • Collections experience
  • Telephone etiquette
  • Telephone and email etiquette
  • Scheduling appointments

Timeline

Loan Servicing Specialist

Regions Mortgage
06.2024 - Current

MSIS Clerk

Laurel School District
08.2022 - 05.2024

Credit specialist

Regions Mortgage
07.2019 - 08.2022

Clerical

North Oaks Pediatric Clinic
09.2015 - 04.2019

Teller

Whitney Bank
04.2015 - 09.2015

Teacher

Montessori and Me Preschool
01.2011 - 04.2014

Office Assistant

Educational Talent Search
06.2007 - 12.2008

High School Diploma -

Springfield High school

Speech Pathology

Southeastern Louisiana University

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Tehrica Russell