Teiara Jurineack
Orlando,FL
Summary
Dedicated Assistant Manager with over 10+years of experience, and leadership extensive knowledge of Phlebotomy techniques, who is equipped with excellent work ethic, possesses a strong sense of responsibility dependability pooled with absolute integrity. Team oriented individual who is able to adapt to any situation and get the job done to the highest standard. Supports the center by providing the staff scheduling and rectify minor donor relations technical procedures issues. In conjunctions with group leaders, facilitate donor movement throughout the center minimizing wait time and processing. Providing feedback to leadership team on KPI’s and SOP.
Overview
10
10
years of professional experience
Work History
Assistant Center Manager
CSL Plasma
Ocala, FL
10.2018 - Current
- Evaluated and enhanced Area of expertise programs to strengthen operations.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Devised and deployed successful marketing strategies, dramatically boosting store ranking.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted well with customers to build connections and nurture relationships.
- § Supervisor, Medical Receptionist, and Processing Technician, Phlebotomist
§ Perform various screening functions such as temperature, blood pressure, pulse, protein, and hemoglobin
§ Machine Repair Technician
Assistant Store Manager
Zaxby's Chicken Fingers & Buffalo Wings
Orlando , FL
06.2013 - 06.2018
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Raised property accuracy and accountability by creating new automated tracking method.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Laboratory Assistant
AdventHealth
Orlando , FL
07.2021 - 01.2022
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Developed and implemented new protocols to improve accuracy of laboratory results.
Education
Bachelor Of Business Administration -
Columbia College
Columbia, MO06.2024
General Studies
Workforce Advantage Academy Charter High School
Orlando, FL06.2013
Skills
- Employee Performance Evaluations
- Business Development
- Account Management
- Operational Efficiency
- Coaching and Mentoring
- Corrective Actions
- Effective Customer Service
- Product Knowledge
- Operational Planning
- Safety Awareness
- Compliance Requirements
- Staff Hiring
- Personnel Scheduling
Timeline
Laboratory Assistant
AdventHealth
07.2021 - 01.2022
Assistant Center Manager
CSL Plasma
10.2018 - Current
Assistant Store Manager
Zaxby's Chicken Fingers & Buffalo Wings
06.2013 - 06.2018
Bachelor Of Business Administration -
Columbia College
General Studies
Workforce Advantage Academy Charter High School
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