Teijah Aviado
Arvada,CO
Summary
Customer-focused professional with experience in retail sales, hospitality, and team leadership. Skilled at building customer relationships, resolving concerns, driving sales, and supporting daily operations in fast-paced environments. Recognized for strong communication, organization, and problem-solving abilities.
Motivated individual with strong communication and problem-solving abilities. Brings reliability, initiative, and a positive attitude to new challenges. Eager to contribute to team success and develop professional skills in dynamic environments.
Overview
6
6
years of professional experience
Work History
Sales Lead Keyholder
SOMA Intimate Apparel
Broomfield, CO
04.2024 - 08.2024
- Facilitated team performance to consistently exceed sales goals through effective daily operations management.
- Resolved customer inquiries and issues to ensure a positive shopping environment.
- Developed strategic visual merchandise displays aimed at improving product visibility and attracting customer interest.
- Executed targeted sales promotions and provided tailored product suggestions to enhance customer satisfaction.
Fragrance Specialist
Dillard's
Broomfield, CO
09.2023 - 03.2024
- Evaluated individual preferences and delivered tailored fragrance recommendations to enhance client satisfaction.
- Nurtured customer relationships, driving increased repeat business through exceptional service.
- Supported execution of promotional events and sampling campaigns to enhance brand visibility.
- Facilitated customer interactions to uphold exceptional service quality and satisfaction.
Team Member
Einsteins Bros Bagels
Westminster, CO
03.2022 - 09.2022
- Ensured outstanding customer satisfaction by effectively managing service delivery in a fast-paced setting.
- Oversaw operation of POS systems while preparing food and beverages to maintain high standards of quality and service.
- Facilitated training sessions to enhance team skills and productivity.
Front Desk Agent
Sonesta Denver Downtown
Denver, CO
08.2018 - 02.2019
- Coordinated check-in and check-out activities, effectively handling guest reservations and service requests to enhance overall experience.
- Facilitated payment transactions and effectively resolved guest issues to enhance customer satisfaction.
- Championed promotion of hotel amenities and upgrades to elevate guest experiences.
Skills
- Customer service
- Customer engagement in sales
- POS software proficiency
- Cash management
- Collaborative team management
- Merchandise layout optimization
- Inventory assistance
- Effective conflict resolution
- Strong verbal communication
- Prioritization and scheduling
Timeline
Sales Lead Keyholder
SOMA Intimate Apparel
04.2024 - 08.2024
Fragrance Specialist
Dillard's
09.2023 - 03.2024
Team Member
Einsteins Bros Bagels
03.2022 - 09.2022
Front Desk Agent
Sonesta Denver Downtown
08.2018 - 02.2019