Teiris Dillon
Holzer Health Systems
Oak Hill,Ohio
2
years of professional experience
Efficient receptionist known for exceptional organizational abilities and telephone skills. Skilled in managing front desk activities and maintaining accurate patient records to optimize service delivery and elevate patient satisfaction.
Work History
Receptionist
2 Years 3 Months- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Answered multi-line phone system, directing calls and addressing inquiries with professionalism.
- Maintained accurate patient records using electronic health record (EHR) systems for efficient access.
- Collaborated with medical staff to coordinate patient flow and enhance service delivery.
- Assisted in training new reception staff on office protocols and software systems.
- Implemented process improvements to reduce wait times and enhance patient satisfaction scores.
- Provided administrative support by handling correspondence, filing, and managing office communications efficiently.
Education
High School Diploma
Skills
Organization skills
Time management
Telephone skills
Data entry
Appointment scheduling
Scheduling
Scheduling appointments
Greeting and seating clients
File management
Multi-line telephone operation
Calendar management
Typing speed
Timeline
Receptionist
Holzer Health Systems
07.2023 - 10.2025Read More
Symmes Valley
High School Diploma
Read More