Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
OfficeManager
Teivon Irvine

Teivon Irvine

Managing
Kalamazoo,MI

Summary

Accomplished Manager with a proven track record at Five Guys, enhancing operational efficiency and leading successful teams. Expert in strategic planning and negotiation, with a knack for fostering robust customer relationships. Demonstrates exceptional team leadership and data analysis skills, significantly improving project outcomes and brand awareness. As well as lead the number 1 store in our district.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

Five Guys
Kalamazoo, MI
06.2023 - Current
  • Streamlined forecasting initiatives to enhance accuracy and resource efficiency.
  • Implemented process improvements, resulting in an increase in operational efficiency.
  • Monitored key metrics to pinpoint improvement opportunities.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Authorized changes to project outlines.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Recruited and trained new employees to meet job requirements.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Assigned work and monitored performance of project personnel.
  • Ensured compliance with all applicable laws, regulations, industry standards.

Employee

Target
Portage, MI
01.2022 - 03.2022
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Completed day-to-day duties accurately and efficiently.
  • Updated and maintained databases with current information.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Stocker

Walmart
Kalamazoo, MI
03.2020 - 01.2022
  • Removed outdated products from shelves in accordance with company policy.
  • Participated in physical inventories of stock on hand periodically.
  • Inspected stock for damage or defects and reported issues to management.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Maintained accurate inventory records through manual systems and and or computerized databases.
  • Received and processed incoming shipments of merchandise.
  • Stocked shelves with newly arrived products.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Arranged merchandise in an attractive manner to promote sales.

Education

High School Diploma -

Kalamazoo Valley Community College
Kalamazoo, MI

Skills

  • Marketing
  • Time management
  • Data analysis
  • Budget control
  • Resource allocation
  • Work prioritization
  • Team leadership
  • Relationship building
  • Disciplinary techniques
  • Strategic planning
  • Negotiation
  • Verbal and written communication
  • Decision-making
  • Documentation and reporting
  • Clear communication
  • Customer relationship management (CRM)
  • Recruiting and interviewing
  • Partnership development
  • Performance management
  • Inventory management
  • Staff training and development
  • Coaching and mentoring
  • Customer service

Affiliations

  • I Ice skate to maintain fitness and to create a clear thinking space
  • I like to draw and write stories and music to help express and keep a creative thinking process
  • Photography opens my mind to different aspects in life, almost putting yourself in a story.
  • Music and Fashion cohere with expressing your personality.

Languages

Spanish
Limited

Accomplishments

  • Leads Number 1 Five Guys store in district.
  • Gaming awards for official tournaments

Certification

Food safety certified through ServSafe and Five Guys manager certified.

Have held position for over 2 years.

Timeline

Manager

Five Guys
06.2023 - Current

Employee

Target
01.2022 - 03.2022

Stocker

Walmart
03.2020 - 01.2022

High School Diploma -

Kalamazoo Valley Community College

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Teivon IrvineManaging