Tekesha Taylor
Shaw,MS
Summary
Enthusiastic leader as a company representative who provides excellent customer service. Self-motivated professional who maintains positive attitude and works hard to build team relationships.
Overview
14
14
years of professional experience
Work History
Executive Assistant to Superintendent/ Board Clerk
West Bolivar Consolidated School District
Rosedale, MS
08.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Interacted with vendors to purchase and set up equipment and services.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Set up conference rooms, technology and materials to facilitate meetings.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Booked hotel and ground transportation to coordinate office travel for school board.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated school facility use with maintenance personnel to achieve equitable access.
- Assisted in preparing district informational materials such as brochures and newsletters.
- Reconciled account balances and financial documentation such as bank statements, cash receipts and school accounts.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Established administrative work procedures to track staff's daily tasks.
- Used advanced software to prepare documents, reports and presentations.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Organized and coordinated conferences and monthly meetings.
- Facilitated training and onboarding for incoming office staff.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Took notes and dictation at meetings.
- Screened personal and business calls and directed to appropriate party.
- Answered high volume of phone calls and email inquiries.
- Handled incoming and outgoing mail, email and faxes.
- Created and managed office systems to efficiently deal with documentation.
- Volunteered to help with special projects of varying degrees of complexity.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Filed paperwork and organized computer-based information.
- Managed and reviewed filing and office systems.
Child Nutrition Administrative Assistant
West Bolivar Consolidated School District
Rosedale, MS
01.2020 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated bookkeeping activities in Excel, including invoicing and accounts payable.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Organized staff meetings.
- Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Executed record filing system to improve document organization and management.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Arranged rapid office equipment repair and maintenance with vendors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Processed invoices, requisitions, and expenses using Integrity and Excel to facilitate on-time payment.
- Prepared variety of different written communications, reports and documents.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Secondary Secretary
West Bolivar Consolidated School District/Ray Brooks School
Benoit, MS
02.2018 - 05.2020
- Provided product shipment logistical support and quality control by coordinating with vendors resulting in increased revenue.
- Sorted and distributed business correspondence to correct department or staff members.
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
- Created agendas, and prepared staff packaged handout documents for meetings.
- Sorted incoming mail and disseminated all correspondence to applicable departments.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Requisitioned office supplies, performed record keeping and tracked time for all departmental office employees by using the Integrity Software .
- Tracked and submitted employee time sheets to accounting department for payroll processing.
- Coordinated and located substitute teachers for absent educators.
Informed or directed visitors and parents to appropriate offices.
Responded to telephone inquiries from vendors and parents while also delivering information to inform and educate callers.
- Met incoming visitors with professional approach and provided friendly, knowledgeable assistance.
- Tracked usage of classroom, office, and custodial supplies and placed orders to maintain inventory levels.
- Inputted student data into systems using SAMS and MSIS, adhering to all procedures to keep information private.
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Assisted on special projects, such as Jr. & Sr. BETA Club community assignments, by organizing service projects and volunteering for school assemblies.
- Managed travel arrangements, agendas and accommodations coordination for personnel.
- Kept record and maintain all monetary transactions collected from extracurricular activities and other school organizations.
Manager /Cashier
Check Exchange of MS
Indianola, MS
11.2008 - 10.2016
- Monitored expenditures to mitigate risk of overages
- Maintained professional, organized and safe environment for employees and patrons
- Cross-trained existing employees to maximize team agility and performance
- Developed and maintained relationships with customers and suppliers through account development
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Kept detailed records of daily progress to identify and correct areas needing improvement
- Recruited and hired top performers to add talent and value to department
- Maximized performance by monitoring daily activities and mentoring team members
- Kept orderly and accurate accounting records by monitoring sales documentation
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Quickly and accurately counted drawers at start and end of each day.
- Supervised staff of collectors, monitoring phone calls and letters
- Monitored payments due from clients and promptly contacted clients with past due payments
- Completed training in credit management and civil court practices to maintain up-to-date legal knowledge involving collection practices
- Filed and addressed employee complaints in accordance with company policies and government regulations
- Contacted clients with past-due payments and actively monitored payments due from clients
- Created daily and weekly cash reports for accounting management
- Generated and distributed current statements to customers
- Posted receipts to appropriate general ledger accounts
- Established procedures for collection of past due amounts
- Conducted investigations of customer accounts and payment histories
- Processed payments and applied to customer balances
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods
Education
MBA - Business Administration
Delta State University
Cleveland, MS07.2022
Bachelor of Arts - University Studies
Delta State University
Cleveland, MS11.2020
Associate of Arts - General Education
Coahoma Community College
Clarksdale2004
Skills
- Customer service-focused
- Sales expertise
- Collections proficiency
- Cash handling expert
- Cash dispenser operation
- Night and safe deposit system operation
- Reliable
- Excellent communicator
- Friendly
- Energetic
- Excellent time management
Accomplishments
- Processed up to 100-150 calls per day.
Named "Employee of the Month" in 2014 and 2015.
Acquired over 100 new customers in 2009-2015.
Timeline
Executive Assistant to Superintendent/ Board Clerk
West Bolivar Consolidated School District
08.2021 - Current
Child Nutrition Administrative Assistant
West Bolivar Consolidated School District
01.2020 - 06.2022
Secondary Secretary
West Bolivar Consolidated School District/Ray Brooks School
02.2018 - 05.2020
Manager /Cashier
Check Exchange of MS
11.2008 - 10.2016
MBA - Business Administration
Delta State University
Bachelor of Arts - University Studies
Delta State University
Associate of Arts - General Education
Coahoma Community College