Tekiyah Arrington
Broadview,IL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Hertz Car Rental
Chicago, Illinois
04.2023 - 07.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided technical support during transactions.
- Kept comprehensive records of customer interactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cashier
Home Depot
Broadview, IL
11.2022 - 04.2023
- Enhanced customer experience through greeting and assisting with questions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled discount inquiries from customers as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Store Associate
Jewels Osco
Oak Park, Illinois
03.2020 - 10.2022
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
Education
High School Diploma -
George Westinghouse College Prep
Chicago, Illinois06-2020
Skills
- Complaint resolution
- Account updating
- Sales expertise
- Positive and professional
- Customer consulting
Timeline
Customer Service Representative
Hertz Car Rental
04.2023 - 07.2023
Cashier
Home Depot
11.2022 - 04.2023
Store Associate
Jewels Osco
03.2020 - 10.2022
High School Diploma -
George Westinghouse College Prep