Summary
Overview
Work History
Education
Skills
Websites
Certification
Threat Hunter
Timeline
Generic

Mike Smith

Atlanta metropolitan area,United States

Summary

I leverage my 25 years of IT experience and multiple credentials to deliver mission-critical DataCenter and Security solutions for clients across various industries. I lead and oversee the design, development, deployment, and maintenance of DataCenter systems, security implementations, cluster HCI and stack architecture, along with senior network engineering and security architecting. I have extensive experience in DataCenter management and implementations, Ransomware Response, SIEM Deployments/Onboarding and Administration, SASE, Fortinet Fortigate Firewall Deployments, Vulnerability Detection and Resolution for Pentesting Scenarios, and Threat Hunting. I have also contributed to the greater security community by detecting and sharing IoCs for 0-day malware and creating SIEM rules and events to prevent future infections. I am passionate about providing innovative and effective DataCenter and Security solutions that enable clients to achieve their business goals and protect their assets.

Overview

17
17
years of professional experience
1
1
Certification

Work History

DataCenter Systems Manager

Novatech, Inc.
04.2023 - 03.2024
  • DataCenter Management and Implementations, Security Implementations, Cluster HCI and Stack Architecture Design, Develop, Deploy, and Maintain
  • Senior Network Engineering and Senior Security Architecting
  • SIEM Deployment and Maintenance, SASE Deployments, Fortinet Fortigate Firewall Deployments and provided Vulnerability detection and resolution for Pen Testing scenarios.
  • Optimized server performance by conducting regular system audits, identifying areas for improvement, and implementing necessary upgrades.
  • Enhanced network security through proactive risk assessments and implementation of robust security measures, protecting company data from potential breaches.
  • Mentored junior team members in advanced technical skills and provided guidance on professional development opportunities.
  • Implemented monitoring tools to proactively identify potential issues before they escalated into larger problems, minimizing disruptions to daily operations.
  • Streamlined IT processes by implementing efficient systems management strategies, resulting in reduced downtime and increased productivity.

Senior Systems Engineer

Novatech, Inc.
04.2023 - 07.2023
  • Delivered presentations to senior management on key project milestones, providing transparency into progress toward objectives.
  • Supported system users, educating employees on troubleshooting and problem-solving protocols.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
  • Wrote and maintained custom scripts to increase system efficiency and performance time.
  • Defined enterprise processes and best practices and tailored enterprise processes for applications.
  • Resolved issues related to operational components for LAN, WAN and voice systems.

Senior CyberSecurity Contractor

TekSmyth Solutions
12.2022 - 07.2023

Senior Security Engineer

ThreatAdvice
06.2021 - 12.2022
  • Served as T3, End of Line Support, Internal Infrastructure Systems and Security, Advisory Council based Roadmaps for long term projects build up, development and deployment, Senior Systems Engineer, Senior Security Engineer and vCISO to State and Local Gov, Financial Institutions and Private Sector Companies
  • Advisory of Policies and Procedures build-up per NIST framework controls
  • Leader in field of build up of new platforms such as PKI, EDR, MDR, NDR, XDR, SIEM, SOAR and Zero Trust Platforms
  • Performed roles from recommendations to deployment success for an undetermined amount of clients.
  • Reduced risks of cyber attacks by routinely conducting vulnerability assessments and penetration testing.
  • Enhanced system security by implementing advanced encryption techniques and threat analysis tools.
  • Monitored threat intelligence feeds regularly to stay informed about potential risks, proactively addressing vulnerabilities before they could be exploited.
  • Authored security and vulnerability reports, detailing logged incursions and suggesting remediation efforts.
  • Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.
  • Conducted security audits to identify vulnerabilities.
  • Offered preventive training to harden personnel against intrusion vectors such as phishing, ransomware and more.
  • Recommend improvements in security systems and procedures.

Sr. Systems Engineer

ThreatAdvice
05.2021 - 03.2022
  • Provided expert guidance on best practices in systems engineering, improving team performance and product quality.
  • Conducted thorough audits of system architecture, identifying areas for improvement and implementing corrective actions.
  • Oversaw development and maintenance of organization computer systems and intranet.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Managed and monitored installed systems for highest level of availability.
  • Designed and implemented system security and data assurance.

Technology Systems Engineer

01.2021 - 05.2021

Senior Consultant and Team Lead

Sophicity - A VC3 Company
10.2016 - 01.2021
  • Served as lead engineer in fast growing company providing primary support for City Halls, Police Departments, Fire Departments, Public Works and Community Centers
  • Served as lead Network Infrastructure Engineer overseeing Servers, Switches, Firewalls, SAN's, VDI Environments including Citrix along with Microsoft's Terminal Services buildouts, Azure, AWS, VMware ESXi and Workspace One (MDM), backup solutions supported include VEEAM, ShadowProtect, MSP360
  • Provide Network Assessments, recommendations for upgrades of all appliances required to operate a Network Infrastructure for Small, Medium and Large business environments
  • Design, Develop and Implement these recommendations primarily with Local Government environments such as City Halls, Police Departments, Fire Departments, Public Works and Community Centers
  • Provided remote and onsite support for close to 100 customers
  • Performed Special Operations and Projects every week from the beginning of a project (Sales Engineering), to the end (Onsite Engineer) where the installation and testing would occur
  • Served as L3 team lead for support of escalation tickets to assist L2 Engineers with guidance on how to resolve challenges, along with taking over ticket as a hand-off, serving as the last line of defense
  • Role served as Escalation Engineer, Network Engineer, Systems Engineer and Team Lead
  • Obtained yearly Office 365 certification to keep company as Gold Partner with Microsoft.

Senior Technical Engineer

TeamLogic IT
02.2016 - 09.2016
  • Design, Develop and Support all customer Information Systems
  • Served as lead IT Infrastructure Engineer, specializing in best practice for IT security, implementations and advisory among progressive IT solutions
  • Served as Tier 3/Tier 4 escalation Engineer.

Systems Administrator

03.2014 - 11.2015
  • Position involves a ticketed help desk system for all Internal IntegraCore Atlanta employees
  • At this branch I am the sole on-site IT employee with IntegraCore
  • Skills required are within areas of Applications/Programming, Systems Engineering, Network Analysis, IT Analysis and Equipment and Applications Specialist
  • Currently oversee administration of the following, which is natively within 1 of 2 North America Logistic/Warehousing/Shipping Hubs: -Microsoft Windows Server 2012 - DHCP, DNS, Active Directory Domain Services
  • VMware ESXi environment using SSD SAN driven SSO architecture for Warehouse shipping stations
  • Office 365 Cloud Services hosted via Microsoft Azure -Juniper Firewall / JunOS programming ability
  • ESXi VMware vSphere cluster administration
  • Dell Compellent Storage Centre with Solid State drives driving SAN
  • Microsoft SQL Server 2005+2008+2012 Database -Maintain and oversee 25+ Zebra Industrial ZM400 Thermal Printers used for Mass queue thermal label printing or single shipping label printing over local and LAN
  • Maintain and oversee 20+ HP LaserJet 4250/4350 Printers for heavy print workloads over LAN
  • Maintain and oversee Xerox WorkCentre Multi-purpose Office printers
  • Maintain operations of scaled Automation Shipping Label Printing System (Panther Industries/Zebra Design), which is mounted over Conveyer line and serving as Print-n-Apply Thermal Label Application for boxes being shipped with automated verification abilities
  • Mitel VoIP Phone Network Administration
  • Maintain and correctly calibrate Scales for precise shipping weights
  • Custom GPO .WIM image buildup and Application for local machines, internal only
  • Hardware replacement, upgrades, RJ-45 Cabling, consolidation and maintenance -Monitor and program Motorola MC9190 and MC9090 Handheld Scan guns used in 150,000 square ft warehouse
  • Create and implement new Documentation internal employee usage.

Technical Support Analyst

3dmd Llc
10.2011 - 10.2013
  • Aid in Design/Development/Build/Install/Training for proprietary 3D Imaging products with both Domestic and International customers
  • Required both International and Domestic travel to Install and train 3D Imaging scanning systems for Doctors, Scientists and Researchers within progressive advanced technological establishments such as Institutes, Universities and Colleges, Dental/Medical Schools, Military bases and research facilities
  • Countries traveled to for customer installations include: China, Sweden, Chile and many Domestic cities throughout the United States.

Computer Technician

New Avenues Lease Ownership, LLC
07.2007 - 03.2012
  • Break/Fix Repair and replacement of Laptop/Desktop motherboards, laptop screens, etc
  • Served as Lead Computer Technician in Authorized Service environment
  • Operated as certified repair technician for Dell, HP/Compaq, Acer/Gateway, Sony, Samsung, LG
  • Helped build and establish Authorized Service Center Environment for multiple Manufacturers
  • Designed and operated Linux based automated PXE Network deployment services.

Education

Software Engineering, Computer and Information Sciences and Support Services, B.A.S. -

Southern Polytechnic State University
01.2013

Associate of Science - AS, Computer and Information Systems Security/Information Assurance -

Gwinnett Technical College
07.2012

Associate of Applied Science - A.A.S., Computer Systems Networking and Telecommunications -

Gwinnett Technical College
12.2010

High School, Business/Commerce, General -

Symmes Valley High School
01.2001

Skills

  • Fortinet
  • Penetration Testing
  • Python (Programming Language)
  • Vulnerability Assessment and Penetration Testing (VAPT)
  • Network Security
  • Security Architecture Design
  • Network Architecture
  • Data Center Management
  • Ethical Hacking
  • Project Leadership
  • Problem-solving abilities

Certification

  • MCTS: Windows Server 2008 Active Directory, Configuration - Microsoft
  • MCTS: Windows 7, Configuration - Microsoft
  • MCPS: Microsoft Certified Professional - Microsoft
  • CompTIA A (IT Technician) - CompTIA
  • Q4W0CJK1KHE41Q6W
  • CompTIA Security (2008 edition) - CompTIA
  • COMP001008552929
  • Exam 70-347: Enabling Office 365 Services - Microsoft - Microsoft

Threat Hunter

Expert skilled in IoC (Indicator of Compromise) and Detection, along with providing effective blacklisting to EDR/MDR/XDR or custom API solutions using Hash's of 0-day IoC Malware findings customer base wide, which has proven effective in both MSP/NOC and MSSP/SOC  environments and ticket prevention, cutting costs long-term using this proven strategy to help prevent further spread of 0-day malware throughout customer base and throughout internal/external infrastructure environments. 

Timeline

DataCenter Systems Manager

Novatech, Inc.
04.2023 - 03.2024

Senior Systems Engineer

Novatech, Inc.
04.2023 - 07.2023

Senior CyberSecurity Contractor

TekSmyth Solutions
12.2022 - 07.2023

Senior Security Engineer

ThreatAdvice
06.2021 - 12.2022

Sr. Systems Engineer

ThreatAdvice
05.2021 - 03.2022

Technology Systems Engineer

01.2021 - 05.2021

Senior Consultant and Team Lead

Sophicity - A VC3 Company
10.2016 - 01.2021

Senior Technical Engineer

TeamLogic IT
02.2016 - 09.2016

Systems Administrator

03.2014 - 11.2015

Technical Support Analyst

3dmd Llc
10.2011 - 10.2013

Computer Technician

New Avenues Lease Ownership, LLC
07.2007 - 03.2012

Software Engineering, Computer and Information Sciences and Support Services, B.A.S. -

Southern Polytechnic State University

Associate of Science - AS, Computer and Information Systems Security/Information Assurance -

Gwinnett Technical College

Associate of Applied Science - A.A.S., Computer Systems Networking and Telecommunications -

Gwinnett Technical College

High School, Business/Commerce, General -

Symmes Valley High School
Mike Smith