Telesia Palei
West Valley City
Summary
Dynamic Ramp Agent with extensive experience at Delta Air Lines, adept at operating ground support equipment and ensuring safe cargo handling. Proven leader in training new staff and enhancing team efficiency. Skilled in time management and safety protocol adherence, consistently achieving smooth aircraft turnarounds and maintaining operational integrity.
Overview
6
6
years of professional experience
Work History
Ramp Agent
Delta Air Lines, Inc
10.2021 - 09.2025
- Operated ground support equipment to ensure timely aircraft servicing.
- Coordinated cargo loading and unloading to maximize efficiency and safety.
- Conducted pre-flight inspections on luggage and freight handling systems.
- Monitored weather conditions to adjust operations and maintain schedule integrity.
- Trained new staff on safety protocols and operational procedures for ramp activities.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Ramp Agent
Alaska Airlines G2
08.2019 - 10.2021
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Safely guided aircraft to and from gates, maintaining strict adherence to safety protocols.
- Ensured safe and efficient loading and unloading of cargo, leading to smoother and quicker turnarounds.
- Developed and conducted training sessions for new hires, elevating skill level and knowledge base of ramp crew.
- Operated ground support equipment with precision, minimizing wear and tear through proper handling.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Education
High School Diploma -
Chaffey High School
Ontario, CASkills
- Ground support equipment operation
- Aircraft towing and positioning
- Cargo loading and unloading
- Safety protocol adherence
- Speak Tongan and Sign Language
- Heavy lifting 50lbs
- Ramp service coordination
- Time management skills
- Team leadership capabilities
- Safety procedures compliance
- Pushback and towing
- Weight/balance loading
- Hazardous materials handling
Timeline
Ramp Agent
Delta Air Lines, Inc
10.2021 - 09.2025
Ramp Agent
Alaska Airlines G2
08.2019 - 10.2021
High School Diploma -
Chaffey High School