Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Telia Johnson

Okolona,MS

Summary

Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.

Overview

3
3
years of professional experience
1
1
Certification

Work History

CNA

North Mississippi Medical Center
Tupelo, MS
08.2023 - Current
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Unit Coordinator

North Mississippi Medical Center
Tupelo, MS
08.2023 - Current
  • Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
  • Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
  • Coordinated and maintained referral sources related to admissions, discharges, and follow up services to sustain daily census requirements.

Cashiers

Sams
Tupelo
09.2021 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Developed strong rapport with customers and created positive impression of business
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Mental Health Technician

Oceans Behavioral Health Hospital
Tupelo
01.2023 - 07.2023
  • Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients
  • Observed and documented changes in patient behavior and reported any significant changes to the clinical team
  • Developed positive relationships with patients while maintaining professional boundaries
  • Bathed, fed and dressed patients based on individual abilities

Education

Okolona High School
05.2018

Skills

  • Exceeding Customer Expectations
  • Customer Needs Assessments
  • Patient Support
  • Updating Medical Charts
  • Knowledge Of Medical Terminology
  • Behavior Management

Certification

CPR Certification

Timeline

CNA

North Mississippi Medical Center
08.2023 - Current

Unit Coordinator

North Mississippi Medical Center
08.2023 - Current

Mental Health Technician

Oceans Behavioral Health Hospital
01.2023 - 07.2023

Cashiers

Sams
09.2021 - Current

Okolona High School
Telia Johnson