Dedicated and skilled technician with a strong background in computer and electronics repair and maintenance. Seeking a position where I can utilize my technical skills and experience to contribute to a team-oriented environment. Hardworking Computer Technician with exceptional insight regarding malware, cyber threats and ways to deflect violations from systems and networks. Diligent employee with expertise upgrading networks, software, applications and hardware.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Computer Technician
Riverside Technologies, Inc. (RTI)
North Sioux City, SD
01.2021 - 01.2024
Provided technical support and maintenance for computer systems and networks, ensuring minimal downtime for end-users
Installed, configured, and repaired hardware and software systems, including desktops, laptops, printers, and other peripheral devices
Diagnosed and resolved a wide range of technical issues, from basic user errors to complex network and system malfunctions
Managed software updates, patches, and antivirus installations to ensure the security and efficiency of company systems
Assisted with IT infrastructure projects, including system upgrades, network expansions, and the deployment of new technology solutions
Maintained detailed documentation of technical procedures, user guides, and system configurations to aid in troubleshooting and future upgrades
Provided training and support to end-users on new software, tools, and best practices, enhancing overall productivity and technology adoption
Monitored system performance and conducted regular maintenance checks to prevent potential issues and optimize system operations
Collaborated with other IT team members and departments to ensure seamless integration of new technologies and smooth operation of all systems.
Electronics Technician
Electronic Systems ESI
Sioux Falls, SD
01.2017 - 01.2020
Performed troubleshooting and repair of electronic systems and components
Conducted tests and diagnostics on various electronic devices
Managed inventory of electronic components and maintained detailed service records
Collaborated with engineering teams to enhance product performance and reliability
Performed precision soldering on electronic components, including circuit boards, wires, and connectors
Ensured strong electrical connections by applying proper soldering techniques, including tinning, splicing, and reflow
Maintained high standards of quality control by inspecting and testing solder joints for durability and conductivity
Assembled and soldered electronic circuits and components according to detailed schematics and blueprints
Used various types of soldering irons, flux, and solder wire to create reliable electrical connections.
Education
Bachelor of Science - Risk Management
Behardre University
Ethiopia
01-2015
Associate of Applied Science - Computer And Information Sciences
Micro Link Information Technology College
Ethiopia
01-2008
Skills
Diagnosing and repairing computer hardware and software issues
Understanding of electronic systems and circuitry
IT infrastructure
Networking and system deployment
Industry-standard diagnostic tools and software
Problem-solving and troubleshooting skills
Ability to work independently and as part of a team
Computer configurations
Software Installation
Hardware Repair
Device configuration
Certification
HP Certification
Google Chrome Certification
A+ Certificate
Soldering J-STD-001
Timeline
Computer Technician
Riverside Technologies, Inc. (RTI)
01.2021 - 01.2024
Electronics Technician
Electronic Systems ESI
01.2017 - 01.2020
Bachelor of Science - Risk Management
Behardre University
Associate of Applied Science - Computer And Information Sciences
Micro Link Information Technology College
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