Temika Lyman
Newmarket
Summary
Highly organized administrative and human resources professional with over six years of experience in personnel management, public-facing service, and multi-system coordination. Skilled in reception, report handling, data validation, and event planning in fast-paced, security-sensitive environments. Strong communicator with advanced Microsoft Office and database skills, exceptional attention to detail, and a proven ability to work independently or as part of a team. Familiar with government protocols, and committed to professional discretion and service excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
157th Air Refueling Wing, Pease ANGB
Newington
12.2023 - Current
- Managed customer service section, overseeing ID issuance and visitor reception duties.
- Coordinated DEERS/RAPIDS operations, resolving data discrepancies and ensuring compliance.
- Facilitated military retirements, separations, and casualty documentation; compiled monthly loss reports.
- Counseled members through Disability Evaluation System (DES) and managed sensitive personnel processes.
- Supported disciplinary and regulatory documentation processes for the Administrative Actions program to uphold Air Force standards.
- Maintained and updated personnel databases (MILPDS) while advising leadership on personnel actions.
Administrative Assistant
157th Air Refueling Wing, Pease ANGB
Newington
12.2021 - 02.2023
- Provided administrative support to the Wing Commander, Wing Duty Commander, and Wing Command Chief Master Sergeant.
- Operated multi-line phones, routed communications, and assisted walk-in visitors.
- Maintained accurate personnel rosters and records for internal DoD utilization.
- Coordinated correspondence, drafted memos, and facilitated Distinguished Visitor visits and base events.
- Managed scheduling, mail delivery, and procurement of office supplies.
- Supported the command staff with administrative planning.
- Ensured efficient operation of front desk activities to enhance the visitor experience and the functions of the command section.
- Facilitated personnel support for entire squadron, including record updates, decoration tracking, and annual reviews.
Customer Service Representative
157th Force Support Squadron, Pease ANGB
Newington
08.2020 - 09.2021
- Served as primary contact for walk-in clients and calls regarding DEERS, ID cards, and eligibility documentation.
- Trained and mentored new personnel on front desk operations and systems navigation.
- Ensured accurate maintenance of military personnel records while safeguarding document confidentiality.
- Facilitated internal communication to enhance process improvement and compliance with policy protocols.
Education
B.S. - Industrial and Organizational Psychology
College of Professional Studies
Manchester, NH05.2026
Associates - Human Resource Management
Community College of The Air Force
Montgomery, AL05.2024
High School Diploma -
Spaulding High School
Rochester, NH06.2019
Skills
- Front desk and public reception
- Multi-line phone systems
- Records and data management
- Report preparation and distribution
- Management
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Personnel and incident documentation
- Confidentiality and discretion
- Public event and ceremony coordination
- Time management and organizational skills
- Team collaboration and independent work
Certification
- Airman Leadership School – Feb 2023
- 7-Level Personnel Craftsman Course – Dec 2023
- 5-Level Personnel Apprentice Course – Feb 2021
- Personnel Apprentice Course – Jul 2020
- Basic Military Training – May 2020
- AFJROTC Program – Sept 2015 to Jun 2019
Awards
Airman of the Year, Force Support Squadron – Dec 2021, Airman of the Year, Wing Staff – Dec 2022, Spirit of Bob Hope Medallion Award – Dec 2022
ADDITIONAL QUALIFICATIONS
- Eligible to obtain Notary Public commission in NH
- Valid New Hampshire driver’s license
- Familiar with event coordination and internal publications
Timeline
Human Resources Specialist
157th Air Refueling Wing, Pease ANGB
12.2023 - Current
Administrative Assistant
157th Air Refueling Wing, Pease ANGB
12.2021 - 02.2023
Customer Service Representative
157th Force Support Squadron, Pease ANGB
08.2020 - 09.2021
B.S. - Industrial and Organizational Psychology
College of Professional Studies
Associates - Human Resource Management
Community College of The Air Force
High School Diploma -
Spaulding High School
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