Results-driven Store Manager with expertise in customer service and team leadership. Proven ability to resolve issues effectively and enhance operational efficiency, aiming to elevate store performance and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Store Manager
Madd Chicken LLC
Coeur d'Alene, Idaho
01.2025 - Current
Managed daily store operations and ensured smooth workflow.
Trained and supervised team members on customer service standards.
Handled customer inquiries and resolved issues promptly and professionally.
Inventory Manager
Union Pacific Railroad
Seattle, Washington
03.2023 - 11.2025
Managed inventory levels to ensure accurate stock availability.
Implemented inventory control systems to track stock movements.
Trained staff on best practices for inventory management.
Front Desk Employee
Lucky Monkey
Coeur d'Alene, Idaho
06.2020 - 02.2023
Managed front desk operations, ensuring smooth check-in and check-out processes.
Greeted and assisted guests with friendly and professional service.
Responded to guest inquiries, providing information about services and amenities.
Education
Bachelor of Science - Cybersecurity And Data Assurance
Boise State University
Boise, ID
08-2027
High School Diploma -
Lake City High School
Coeur D'Alene, ID
06-2022
Associate of Arts -
North Idaho College
Coeur D'alene, ID
06-2022
Skills
Inventory management
Sales forecasting
Loss prevention
Customer service
Customer service
Team leadership
Team development
Problem resolution
Operations management
Timeline
Store Manager
Madd Chicken LLC
01.2025 - Current
Inventory Manager
Union Pacific Railroad
03.2023 - 11.2025
Front Desk Employee
Lucky Monkey
06.2020 - 02.2023
Bachelor of Science - Cybersecurity And Data Assurance