Danielle Pool
Phoenix
Summary
Talented sales leader attentive to changing territory and customer demands. Stays ahead of market trends with regular research and implements proactive strategies to achieve forecast goals and maintain strong territory growth. Persuasive communicator with advanced financial acumen and proven industry sales experience. Energetic Exercise Specialist known for high productivity and efficient task completion. Possesses specialized skills in personalized fitness program design, injury prevention strategies, and adaptive exercise techniques. Excels at communication, motivation, and leadership, ensuring clients achieve health and wellness goals through tailored guidance and support.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Exercise Specialist
Movement Redefined Physical Therapy & Wellness
Phoenix
09.2024 - 09.2025
- Conducted fitness assessments to evaluate client health and performance levels.
- Instructed clients in proper form and technique while performing exercises.
- Collaborated with other healthcare professionals to ensure client's needs are met.
- Recommended modifications to accommodate different body types or abilities.
- Adapted instruction methods based on client's learning style preferences.
- Monitored and recorded clients' progress, including strength, flexibility, endurance, and weight loss.
- Conducted one-on-one consultations to review fitness plans and provide feedback on performance improvement.
Customer Relationship Manager
Ageless Men's Health
01.2024 - 06.2024
- Drafted reports to inform senior decision-makers and guide operational strategy.
- Maintained data accuracy and accessibility with strong document control and file naming practices.
- Achieved department targets with strategic resource allocation and schedule management.
- Oversaw day-to-day operations and assisted in challenge resolution to reduce potential downtime.
- Forecasted expected demands and created plans to accomplish objectives within set budgets.
- Tracked labor, sales, and inventory and managed operations to maximize returns.
- Contributed to marketing campaigns and promotional updates on social media platforms.
Territory Manager - Sales & Service
Elite Group Property Inspections
Rancho Cucamonga
04.2023 - 11.2023
- Developed excellent knowledge of territory's customers, applying strong networking skills and deep understanding of customers' growth plans.
- Conducted face-to-face consultative sales appointments each month at customer locations.
- Promoted products through in-service demonstrations highlighting features, benefits and use.
- Achieved sales forecast with continuous growth of existing accounts and proactive development of new accounts.
- Expanded contact lists and looked for new opportunities to increase customer sales.
- Built relationships with key decision-makers to increase business volume with existing accounts.
Events Manager, Marketing & Media Manager
Storytellers Brewery
Corona
09.2021 - 04.2023
- Liaised between clients and vendors to facilitate correct products and services for event success.
- Tracked invoices and expenses and reconciled purchases with event-related budgets.
- Evaluated event success and continuously implemented logistical changes to streamline and optimize event experiences.
- Ordered supplies and equipment and verified adherence to approved decoration layouts.
- Conducted post-event follow-up to determine guest satisfaction.
- Met with sponsors and organizing committees to plan scope and format of events and establish budgets.
- Engaged facility's staff in event planning process to effectively coordinate every detail.
Clerk And Product Sales Specialist
Harvest Christian Fellowship Bookstore
09.2017 - 03.2019
- Maintained database for order processing by inputting and updating customer data.
- Responded to media inquiries received via Internet, mail or telephone following organizational guidelines.
- Sorted and stored documents alphabetically, numerically, or chronologically.
- Managed master calendar and individual team schedules, smoothly balancing customer and workload demands.
- Reduced office inefficiencies by organizing, monitoring, and replenishing office supplies.
- Collaborated with associates and management to meet corporate objectives and assess process improvements.
- Answered calls on multi-line telephone system to direct callers, provide information and make appointments.
Flight Attendant
Compass Airlines
Corona
03.2011 - 06.2015
- Drove safety and security of passengers by conducting pre-flight safety checks and demonstrating use of safety equipment.
- Monitored passengers for signs of illness, unruly behavior, or safety violations.
- Liaised with ground staff to provide timely updates and personalized assistance.
- Coordinated preflight activities to check proper maintenance status of emergency equipment, cabin cleanliness, and aircraft inventory.
- Operated entertainment systems and equipment on board aircraft to serve passengers.
- Attended pre-flight briefings with crew members to prepare for day's flights.
- Met company safety, security and quality goals through continual compliance with flight and operational policies.
Shift Leader
Coldstone Creamery
Corona
01.2011 - 03.2011
- Managed store closing and opening procedures to ensure safety and security.
- Held team members accountable during shift by effectively coaching to improve performance.
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Used company tools and resources to train employees.
- Managed inventory levels and minimized loss, following company systems and guidelines.
- Supervised food production and preparation, promoting consistency with established recipes and procedures.
- Maintained adequate shift staffing levels to meet projected sales or expected customer levels.
- Cultivated and maintained work culture through team building and positive interactions.
- Oversaw shift operations to create quality products that met company standards.
Education
Bachelor of Science - Psychology
University Of California Irvine
Irvine, CA05-2021
Skills
- Brand Promotion
- Product and Service Sales
- Budget Management
- Relationship Building
- Business Growth
- Customer relationship management
- Territory Management
- Vendor Management
- Event Networking
- Time Management
- Revenue Generation
Certification
Certified Physical Trainer, Specialized in Sport's Nutrition, ID #1909061
Accomplishments
Dean's Honor List, Fall & Winter Quarter
Timeline
Exercise Specialist
Movement Redefined Physical Therapy & Wellness
09.2024 - 09.2025
Customer Relationship Manager
Ageless Men's Health
01.2024 - 06.2024
Territory Manager - Sales & Service
Elite Group Property Inspections
04.2023 - 11.2023
Events Manager, Marketing & Media Manager
Storytellers Brewery
09.2021 - 04.2023
Clerk And Product Sales Specialist
Harvest Christian Fellowship Bookstore
09.2017 - 03.2019
Flight Attendant
Compass Airlines
03.2011 - 06.2015
Shift Leader
Coldstone Creamery
01.2011 - 03.2011
Bachelor of Science - Psychology
University Of California Irvine