Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tempest Etheridge

Shelby,NC

Summary

Interfaced with leadership to prioritize work based on production schedule and organizational goals. Hardworking customer service representative assessed charges for services requested or collected deposits and payments. Contacted customers regarding status updates in timely manner.

Overview

12
12
years of professional experience

Work History

Tax Clerk

Cleveland County Administration Office
Shelby, NC
11.2023 - Current
  • Generated reports detailing changes in taxpayer accounts over a specified period of time.
  • Utilized computer software programs such as Excel, Word, Access, Outlook, when creating reports or analyzing data.
  • Successfully handled high caseload on strict schedule.
  • Maintained up-to-date understanding of trends in sales prices and construction costs to keep assessments accurate and current.
  • Documented type, construction and measurements of each piece of property and collected required field evidence to support conclusions.
  • Reviewed new constructions to set fair values in line with regional market.

Income Maintenance Caseworker

Department Of Social Services
Shelby, North Carolina
04.2023 - 11.2023
  • Gathered information via telephone, mail or in person from clients applying for assistance.
  • Determined if applicants met eligibility for public assistance programs.
  • Made referrals to appropriate services.
  • Interviewed applicants and explained scope of different available benefits.

Manager

Showmars
Shelby, NC
09.2012 - 05.2023
  • Trained new retail team members in customer service and comp
  • Approached and solved problems with initiatives
  • Worked in fast-paced environment, handled multiple priorities, and learned new procedures
  • Created and reviewed invoices to confirm accuracy.

Machine Operator/Machinist

Daimler Trucks North America, DTNA
Gastonia, NC
07.2018 - 01.2023
  • Operated multiple machines simultaneously to meet production requirements.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Education

High School Diploma - Business Administration

Crest High School
Shelby, NC
01.2013

Skills

  • Sales Expertise
  • Cash Handling
  • Team Collaboration
  • Client Confidentiality
  • Tax law knowledge
  • Organizational abilities
  • Customer Relations
  • Data Entry

Timeline

Tax Clerk

Cleveland County Administration Office
11.2023 - Current

Income Maintenance Caseworker

Department Of Social Services
04.2023 - 11.2023

Machine Operator/Machinist

Daimler Trucks North America, DTNA
07.2018 - 01.2023

Manager

Showmars
09.2012 - 05.2023

High School Diploma - Business Administration

Crest High School

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Tempest Etheridge