Tempestt Boyd
Hilton Head Island,SC
Summary
Dynamic Paratransit Relief Supervisor at Chatham Area Transit with a proven track record in staff management and customer service. Skilled in dispatch operations and Microsoft software, I excel in training teams to achieve operational goals while ensuring client satisfaction. Committed to maintaining high safety standards and attention to detail in all aspects of service delivery.
Overview
5
5
years of professional experience
Work History
Paratransit Relief Supervisor
Chatham Area Transit
Savannah, GA
05.2025 - Current
- Coordinate daily operation of the fleet of drivers, ensuring timely completion of assigned workload
- Dispatch Paratransit Operators to ensure adequate disbursement of trips between all assigned routes
- Review and prepares next days' schedules
- Utilizes radio and telephone communication
- Accurately completes all required paperwork and data entry
- Maintains professional attitude and performance in all interactions with clients and staff
Railcar Verifier
Quantity SCS LLC
Rincon, GA
06.2024 - 05.2025
- Follow all safety rules and regulations
- Ensure total customer satisfaction
- Responsible for taking direction from supervisor and Lead Associate
- Keep track of all loading operations while communicating to Scale Desk Operator
- Monitor and maintain yard cleanliness with respect to spill, garbage, etc
Non-CDL Driver
Palmetto Breeze Transit
Bluffton, SC
04.2021 - 05.2024
- Operated non-CDL vehicles to ensure timely pick up and drop off of clients as requested
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Assist clients with loading and unloading of mobility devices
- Collect payments
- Adhered to traffic regulations and company policies for safe driving practices.
Education
High School Diploma -
High School Diploma -
Hilton Head High School
Hilton Head Island, SC06-2006
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Microsoft Software
- Dispatcher
Timeline
Paratransit Relief Supervisor
Chatham Area Transit
05.2025 - Current
Railcar Verifier
Quantity SCS LLC
06.2024 - 05.2025
Non-CDL Driver
Palmetto Breeze Transit
04.2021 - 05.2024
High School Diploma -
High School Diploma -
Hilton Head High School