Summary
Work History
Overview
Education
Skills
Additional Information
Timeline
Generic

Tempestt Jackson

Houston,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Debt Collection Specialist

Avante USA
Houston, TX
05.2021 - Current
  • Keep track of assigned accounts to identify outstanding debts
  • Medical, loans, furniture
  • Plan of action to recover outstanding payments
  • Locate and contact debtors to inquire of their payment status
  • Negotiate payoff deadlines or payment plans
  • Investigate and resolve discrepancies
  • Create trust relationships with debtors when possible to avoid future issues
  • Update account status and database regularly
  • Alert superiors of debtors unwilling or unable to pay when necessary
  • Comply with requirements when legal action is unavoidable
  • Answer a high level of incoming phone calls
  • Properly document customer interactions, transactions, comments, and complaints
  • Perform outbound sales calls
  • Work independently and in a team environment
  • Ensure customer satisfaction and provide professional customer support

Shift supervisor

Ike's Love and Sandwiches
08.2019 - 05.2021
  • Direct, coordinate and monitor the activities of workers, responsibilities for operational duties, sales vs labor, scheduling, and planning
  • Customer service: A friendly, relaxing demeanor, courteous and quick service will help get repeat customers
  • Team leader attitude, being a team player essential
  • Stamina: working long hours busy days on your feet
  • Keep employees motivated, resolve conflicts and make hard decisions

Lead Teacher

THE GODDARD SCHOOL
10.2017 - 03.2019
  • Supervised, planned, and evaluated assignments for teacher assistants and volunteers
  • Organized and lead activities assigned to promote physical, mental, and social development
  • Lead teacher in the Two/Three-year-old classroom
  • Attended professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence
  • Curriculum planning session included a plan for the week and setting up age related activities all three teachers decided on or what we found in curriculum materials, and coordinated them into the required daily activities (circle time, reading, math, science)

Cook Supervisor

ARAMARK
12.2016 - 01.2017
  • Managed food cost by doing bi-weekly food ordering and took physical food inventory on a monthly basis
  • Observed and evaluated workers and work procedures to ensure quality standards and service
  • Responsible for employee training, assignment of duties and responsibilities, and work stations
  • Manage Officer Dining Room (ODR) activities
  • Manage inmates in assisting with truck deliveries, unloading, organizing and temperature checks
  • Provide food service for approximately 200 people
  • Purchased and requisitioned supplies and equipment to ensure quality and timely delivery of services
  • Conducted weekly inventory and maintained expenses below budget through accurate planning, waste reduction, purchasing, and cost-effective operating procedures
  • Led shifts while personally preparing food items and executing requests based on required specifications.

Line Cook

Foreign Correspondents
10.2015 - 11.2016
  • Followed standardized recipes to assure highest quality of food served
  • Setting up and stocking stations with all necessary supplies
  • Preparing food for service (e.g
  • Chopping vegetables, butchering meat, or preparing sauces)
  • Cooking menu items in cooperation with the rest of the kitchen staff
  • Reviewed menus, production orders, and modified dietary needs to provide residents with quality food that suited their individual dietary needs
  • Maintained product presentation, product quality, and cooking time standards
  • Inventoried and unloaded all shipments from delivery trucks
  • Prep cook: managed with measuring items, knives and other kitchen tools to properly prepare food resources for a daily stock and line cooks

Dispatcher, Represenative/warehouse Worker/deliver Driver

XL PARTS
05.2013 - 09.2015
  • Completed 30+ outbound customers calls per day to confirm delivery dates, time frames, addresses, and phone numbers
  • Processed and updated 50+ orders per day in UEDS computer system
  • Handled customer complaints and resolved product condition or delivery time issues
  • Managed dispatcher office as directed by district office procedures
  • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Contribute to team effort by accomplishing related results as needed
  • Carry out administrative duties such as filing, typing, copying, binding, scanning etc.

Line Cook

SPEC'S LIQUOR STORE
06.2011 - 06.2013
  • Set up and opened first store in Dallas, tx
  • Stocked all incoming shipments upon weekly arrival and managed inventory
  • Received and verified shipments; inspected and documented freight damages; determined stock needs, coded merchandise and arranged shelf and floor displays
  • Aided kitchen manager with general management responsibilities
  • Ensured that the kitchen remained stocked before and during the meal period verified that kitchen staff
  • Kept kitchen, dish, and storage areas clean and organized
  • Placed food and supply orders as directed
  • Received product by verifying invoice and freshness of merchandise.

Line Cook

American Girl, SPEC'S LIQUOR STORE
08.2011 - 12.2011
  • Experienced in Dishing out food to the front line, and preparing for more orders
  • Prep any items needed for the line to complete the next day of lunch service in the main
  • Expedite orders to the sauté and grill cooks and then check to ensure the quality of food
  • Ensure freshness of food and ingredients by checking quality, keeping track of old and new items and rotating stock
  • Closed work stations, also cleaned to ensure they are sanitized and prepared for the next day
  • Accurately measured portions for individual class sizes and put correct milk on carts for children with and without allergies.

Assistant Teacher

UNIVERSITY OF TEXAS CHILD DEVELOPMENT CENTER
07.2010 - 06.2011
  • Interacted with children and provided positive
  • Implemented behavior modification techniques as instructed
  • Provided first aid treatment as needed
  • Maintained complete and accurate daily notes on children
  • Supervised children of varying ages between 6 weeks to 12 years

Stocker/cashier/shift Supervisor

TARGET/STARBUCKS
08.2006 - 04.2010
  • Responsible for pulling orders based on pick ticket to accurately build orders for loading onto delivery trucks
  • Build orders according to assigned load tickets using industrial power equipment
  • Manually lift and move product to restock and repack ensuring date code accuracy and proper rotation
  • Adhere to good manufacturing practices and safety standards
  • Responsible for meeting productivity requirements
  • Stage completed pallets in designated area
  • Anticipated customer and store needs by constantly evaluating environment and customers for cues
  • Delivered legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.

Overview

15
15
years of professional experience
2
2
years of post-secondary education

Education

Associate's degree - Liberal arts and humanities

Houston Community College
08.2020 - Current

DIPLOMA - undefined

HIGHTOWER HIGH SCHOOL

Skills

Conflict Resolutionundefined

Additional Information

  • Willing to relocate: Anywhere

Timeline

Debt Collection Specialist

Avante USA
05.2021 - Current

Associate's degree - Liberal arts and humanities

Houston Community College
08.2020 - Current

Shift supervisor

Ike's Love and Sandwiches
08.2019 - 05.2021

Lead Teacher

THE GODDARD SCHOOL
10.2017 - 03.2019

Cook Supervisor

ARAMARK
12.2016 - 01.2017

Line Cook

Foreign Correspondents
10.2015 - 11.2016

Dispatcher, Represenative/warehouse Worker/deliver Driver

XL PARTS
05.2013 - 09.2015

Line Cook

American Girl, SPEC'S LIQUOR STORE
08.2011 - 12.2011

Line Cook

SPEC'S LIQUOR STORE
06.2011 - 06.2013

Assistant Teacher

UNIVERSITY OF TEXAS CHILD DEVELOPMENT CENTER
07.2010 - 06.2011

Stocker/cashier/shift Supervisor

TARGET/STARBUCKS
08.2006 - 04.2010

DIPLOMA - undefined

HIGHTOWER HIGH SCHOOL

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Tempestt Jackson