Summary
Work History
Education
Skills
Timeline
Generic

Temyka Hansbrew

Erie,PA

Summary

Accomplished Pharmacy Technician and Shift Manager at CVS Pharmacy, proficient in medication dispensing and addressing customer inquiries. Established history of optimizing workflows and boosting team performance, maintaining strict compliance with HIPAA regulations. Celebrated for achieving outstanding customer satisfaction through effective problem resolution and meticulous pharmaceutical calculations.

Work History

Pharmacy Technician

CVS Pharmacy
  • Managed accurate inventory of medications through stocking, labeling, and record-keeping.
  • Assisted pharmacists in medication dispensing, labeling, and packaging to optimize workflow.
  • Answered incoming phone calls, addressing inquiries from customers and healthcare providers.
  • Calculated dosages and filled prescriptions with precise attention to detail.

Shift Manager

CVS Pharmacy
  • Resolved escalated customer issues while maintaining company standards and values.
  • Enhanced team performance through effective task delegation and clear guidance.
  • Maintained employee productivity by aligning tasks with business and customer needs.
  • Supervised staff to ensure compliance with quality standards for food and services.
  • Achieved high levels of customer satisfaction by addressing concerns swiftly and professionally.

Education

Cosmetology

Toni&Guy School of Cosmetology
Erie, PA
08.2013

Academics

Iroquois High School
Erie, PA
06.1999

Skills

  • Confidentiality and HIPAA compliance
  • Workflow optimization
  • Customer inquiry resolution
  • Medication dispensing and prescription filling
  • Patient confidentiality and insurance verification
  • Supply management and restocking
  • Drug inventory control
  • Pharmaceutical calculations and labeling accuracy
  • Payment processing

Timeline

Pharmacy Technician

CVS Pharmacy

Shift Manager

CVS Pharmacy

Cosmetology

Toni&Guy School of Cosmetology

Academics

Iroquois High School

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