Tendai Masimbe
New Orleans,LA
Summary
Personable and adaptable individual with strong ability to deliver exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
1
1
year of professional experience
Work History
Server
The Halyard Restaurant
11.2024 - 11.2025
- Provided exceptional customer service to enhance dining experience.
- Assisted in menu presentation and informed guests about specials.
- Processed orders accurately and efficiently using the point-of-sale systems, MICROS 3700 and Toast.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Adapted quickly to changing priorities during peak hours.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Bussed and reset tables to keep dining room and work areas clean.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Associate of Science - Nursing
01-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Menu memorization
- Food running
- Team collaboration
- Wine pairing
- Positive guest interactions
- Liquor, wine, and food service
Languages
English
Full Professional
Timeline
Server - The Halyard Restaurant
11.2024 - 11.2025
Delgado Community College - Associate of Science, Nursing