Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Tenderly Abonce

Santa Ana,CA

Summary

Motivated and compassionate individual with an Associate's degree in Pre-Nursing and a cumulative 3.8 GPA, eager to gain hands-on experience in the healthcare industry. Over 150 hours of volunteer experience, including tutoring middle school students and assisting in an elementary school, where communication and teamwork skills were refined. Proud recipient of the national PTK Honor Society award, committed to lifelong learning and development. Strong hospitality and time management abilities, excelling in fast-paced environments and always eager to assist others. Goal is to leverage dedication to service and passion for healthcare while pursuing a nursing career. Willing to relocate anywhere and authorized to work in the US for any employer.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Service Representative

Share Ourselves
03.2025 - Current
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Managed patient registration process, confirming data accuracy and completeness.

Behavior Interventionist

ACUITY Behavioral Solutions
05.2023 - 11.2023
  • Assist children with special needs to do every day tasks at home
  • Provide a caring and nurturing environment to children
  • Assist schools with in class help for special needs children
  • Teach children replacement behaviors to be out in society

Patient Care Coordinator

Progeny Psychiatric Clinic
08.2022 - 04.2023
  • Collaborate with medical doctors on a patients specific needs
  • Work closely with patients helping set up appointments
  • Greet individuals with a warm smile and friendly tone
  • Reaching out to Pharmacy’s and Insurance companies in order to make sure a patient gets the best care possible
  • Organize marketing events

Education

Phlebotomy CPT 1 -

Phlebotomy USA
Santa Ana, CA
01.2025

Associate's degree - Pre-Nursing

Santa Ana College
Santa Ana, CA
02.2024

Skills

  • Bilingual
  • HIPAA
  • Customer service
  • Specimen collection / processing
  • Basic life support (1 year)
  • Front desk
  • Computer skills
  • Lab Experiment (1 year)
  • Medical terminology (2 years)

Certification

  • Certified Phlebotomy Technician January 2025 to January 2027
  • BLS Certification July 2024 to July 2026

Languages

Spanish - Intermediate

Accomplishments

PTK Honor Society Award

Timeline

Patient Service Representative

Share Ourselves
03.2025 - Current

Behavior Interventionist

ACUITY Behavioral Solutions
05.2023 - 11.2023

Patient Care Coordinator

Progeny Psychiatric Clinic
08.2022 - 04.2023

Associate's degree - Pre-Nursing

Santa Ana College

Phlebotomy CPT 1 -

Phlebotomy USA

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Tenderly Abonce