Teneer Brown
Stoughton,MA
Summary
Dynamic leader with a proven track record at the United States Postal Service, enhancing operational efficiency and employee morale. Expert in management and communication, I've significantly improved attendance rates and reduced costs. Skilled in conflict resolution and inventory control, my approach focuses on achieving tangible results and fostering team growth.
Overview
7
7
years of professional experience
Work History
Supervisor of Distributions
United States Postal Service
05.2023 - Current
- Boosted employee morale through engaging job huddles and training
- Enhanced employee understanding with clear visuals and signage
- Improved attendance rates through targeted initiatives
- Reduced operational costs by addressing unauthorized overtime and other inefficiencies
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Window Clerk/Lead Clerk
United States Postal Service
11.2017 - 05.2023
- Maintained accurate records and managed office invoices
- Ordered and managed office supplies, stamp stock, and uniforms
- Resolved customer concerns both at service windows and online
- Coordinated carrier clearances, scans, and daily reporting to POOM
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Education
Bachelor of Liberal Arts, Science - Economics, Psychology
01.2017
Associate of Science - Business
01.2016
Minor: Marketing
Skills
- Management
- Problem solving
- Communication
- Leadership
- Typing (40 WPM)
- Conflict resolution
- Inventory control
- Goal oriented
- Team building
- Budget management
- Customer service
- Expectation setting
- Staff education
Affiliations
- I'm the president of a non-profit that serves underserved and underprivileged kids.
Timeline
Supervisor of Distributions - United States Postal Service
05.2023 - Current
Window Clerk/Lead Clerk - United States Postal Service
11.2017 - 05.2023
University Of Massachusetts, Lowell - Bachelor of Liberal Arts, Science, Economics, Psychology
Massasoit Community College - Associate of Science, Business
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