Teneria Gilstrap
Decatur,GA
Summary
Resourceful Police Communications Dispatcher known for high productivity and efficient task completion. Specialize in emergency response coordination, critical incident management, and clear communication under pressure. Excel in fast-paced environments using strong judgment, problem-solving skills, and empathy to manage sensitive situations effectively.
Overview
18
18
years of professional experience
Work History
Police Communications Dispatcher
Atlanta Police Department
Atlanta, GA
11.2011 - Current
Multitasked effectively to manage multiple calls and tasks simultaneously. Thrived in busy environments, ensuring efficient communication under pressure. Provided customer support to callers, addressing inquiries and resolving issues to enhance caller experience. Monitored over 20 officer locations and relayed pertinent information to officers to maintain citizen and officer safety.
- Coordinated emergency response communications for law enforcement and public safety.
- Managed radio transmissions to ensure accurate information flow during incidents.
- Operated computer-aided dispatch systems for effective resource allocation.
Renaissance Early learning center
Meredith
Atlanta, GA
08.2008 - 08.2010
Work with infants providing daily necessities for the babies.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
McNair High
Atlanta, GASkills
- Dispatch systems
- Radio operations
- Emergency management
- Incident documentation
Timeline
Police Communications Dispatcher
Atlanta Police Department
11.2011 - Current
Renaissance Early learning center
Meredith
08.2008 - 08.2010
McNair High