Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Atrium Health Mint Hill Family Medicine
12.2020 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
EMR Experience.
Taught patients about medications, procedures, and care plan instructions.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Prepared and administered medications to alleviate patient symptoms.
Obtained client medical history, medication information, symptoms, and allergies.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed medical records management, including filing, organizing and scanning documents.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Completed EKGs and other tests based on patient presentation in office.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Measured patient pulse oximetry.
Measured patient spirometry.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Draw Patient blood work and prepare specimen for send out or pick up.
Process patient Referrals, Prior Authorization, and coordination of patient care.
Team player works well with others.
Registered Medical Assistant
Novant Health Primary Care
05.2019 - 10.2020
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
EMR Experience
Taught patients about medications, procedures, and care plan instructions.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed medical records management, including filing, organizing and scanning documents.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Verified patient insurance coverage and collected required co-payments.
Completed clinical procedures and gathered patient data for interpretation by physician.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Prepared lab specimens for diagnostic evaluation.
Completed EKGs and other tests based on patient presentation in office.
Measured patient pulse oximetry.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Process patient Referrals, Prior Authorization, and and coordination of patient care.
Registered Medical Assistant
Novant Healthcare Lakesideprimary Care
11.2018 - 05.2019
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Taught patients about medications, procedures, and care plan instructions.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Prepared and administered medications to alleviate patient symptoms.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Measured patient spirometry.
Measured patient pulse oximetry.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Process patient Referrals, Prior Authorization, and and coordination of patient care.
Registered Medical Assistant
Novant Farrington Family Medicine
06.2016 - 11.2018
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Called and faxed pharmacies to submit prescriptions and refills.
Taught patients about medications, procedures, and care plan instructions.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Prepared and administered medications to alleviate patient symptoms.
Obtained client medical history, medication information, symptoms, and allergies.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed medical records management, including filing, organizing and scanning documents.
Completed clinical procedures and gathered patient data for interpretation by physician.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Phlebotomy experience.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Measured patient pulse oximetry.
EMR Experience.
Measured patient spirometry.
Registered Medical Assistant
Pain Relief Center
03.2015 - 06.2016
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Taught patients about medications, procedures, and care plan instructions.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Prepared and administered medications to alleviate patient symptoms.
Obtained client medical history, medication information, symptoms, and allergies.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed medical records management, including filing, organizing and scanning documents.
Completed clinical procedures and gathered patient data for interpretation by physician.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Verified patient insurance coverage and collected required co-payments.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Measured patient pulse oximetry.
Implemented care and efficiency improvements to support and enhance office operations.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Followed appropriate procedures to minimize patient's exposure to radiation.
Measured patient spirometry.
Registered Medical Assistant
Metrolina Nephrology Assoc
05.2014 - 01.2015
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Collected and documented patient medical information such as blood pressure and weight.
Taught patients about medications, procedures, and care plan instructions.
Called and faxed pharmacies to submit prescriptions and refills.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Prepared and administered medications to alleviate patient symptoms.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed medical records management, including filing, organizing and scanning documents.
Completed clinical procedures and gathered patient data for interpretation by physician.
Verified patient insurance coverage and collected required co-payments.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Measured patient pulse oximetry.
Registered Medical Assistant
OBGYN Office
12.2011 - 01.2014
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Taught patients about medications, procedures, and care plan instructions.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Prepared and administered medications to alleviate patient symptoms.
Obtained client medical history, medication information, symptoms, and allergies.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed medical records management, including filing, organizing and scanning documents.
Completed clinical procedures and gathered patient data for interpretation by physician.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Verified patient insurance coverage and collected required co-payments.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Prepared lab specimens for diagnostic evaluation.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Measured patient pulse oximetry.
Perform NST Testing (Obstetrics)
Education
GED -
Central High School
Bridgeport, CT
05.2005
No Degree - Medical Assisting
Lincoln Technical Institute - Shelton
Shelton, CT
07.2011
Skills
Vital Sign Monitoring
Basic Laboratory Tests
EKG Set Up and Monitoring
Pulmonary Function Tests (PFTs)
Specimen Collection
Customer Service
Medication Administration
Processing Specimens
Assisting with Physical Exams
Vaccination Administration
Medical Terminology
Phlebotomy
Certification
RMA - Registered Medical Assistant
CMA - Certified Medical Assistant
Timeline
Registered Medical Assistant
Atrium Health Mint Hill Family Medicine
12.2020 - Current
Registered Medical Assistant
Novant Health Primary Care
05.2019 - 10.2020
Registered Medical Assistant
Novant Healthcare Lakesideprimary Care
11.2018 - 05.2019
Registered Medical Assistant
Novant Farrington Family Medicine
06.2016 - 11.2018
Registered Medical Assistant
Pain Relief Center
03.2015 - 06.2016
Registered Medical Assistant
Metrolina Nephrology Assoc
05.2014 - 01.2015
Registered Medical Assistant
OBGYN Office
12.2011 - 01.2014
GED -
Central High School
No Degree - Medical Assisting
Lincoln Technical Institute - Shelton
RMA - Registered Medical Assistant
CMA - Certified Medical Assistant
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BRITTANY ANDREWSBRITTANY ANDREWS
Senior Office Coordinator at Atrium Health Primary Care One Health Family MedicineSenior Office Coordinator at Atrium Health Primary Care One Health Family Medicine