Tenesia Calloway
Pensacola,FL
Summary
Detail-oriented Associate Optician experienced in optical dispensing and measurements. Enhanced customer satisfaction through attentive service and effective problem-solving while managing inventory and delivering tailored eyewear solutions that align with customers' vision and lifestyle needs.
Overview
1
1
Language
9
9
years of professional experience
Work History
Associate Optician
Walmart
Andalusia, AL
02.2023 - Current
- Supported customer eyewear selections to ensure alignment with vision requirements and lifestyle needs.
- Performed eye exams and issued accurate prescription information to ensure proper lens selection and comfortable fit.
- Managed optical product inventory to ensure timely restocking and organized storage.
- Provided exceptional customer service to support customer satisfaction through timely inquiry resolution and efficient issue handling.
Dietary Aide
Fariburn Healthcare
Fairburn, GA
10.2019 - 09.2023
- Prepared and served nutritious meals following dietary guidelines and resident preferences.
- Collaborated with nursing staff to accommodate special dietary needs of residents effectively.
- Assisted in meal planning and inventory management to ensure food quality and safety standards.
- Maintained cleanliness and organization of kitchen and dining areas, adhering to health regulations.
- Ensured compliance with dietary restrictions by accurately labeling meals for residents with allergies or special needs.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in a commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Learning and Development Trainer
Amazon Fulfillment Center
East Point, Ga
10.2017 - 04.2023
- Designed and delivered engaging training programs for new employees, enhancing onboarding experience.
- Facilitated workshops on operational best practices, improving team performance and knowledge retention.
- Assessed training needs through feedback and observation, tailoring content to address skill gaps effectively.
- Developed instructional materials and resources, ensuring alignment with company policies and safety standards.
- Mentored junior trainers, providing guidance on delivery techniques and program improvements to foster development.
- Collaborated with department leaders to identify strategic training initiatives aligning with organizational goals.
- Tracked employee progress throughout development programs, providing timely feedback for adjustments as needed.
Heatset Creeler
Shaw Inc
Andalusia, AL
04.2021 - 03.2023
- Operated creeling machinery to ensure consistent yarn delivery and minimize downtime.
- Monitored yarn quality and adjusted settings to maintain production standards.
- Collaborated with production team to optimize workflow and enhance efficiency.
- Reduced downtime by quickly identifying and resolving creel-related issues during operation.
Optician Associate
National Vision
Atlanta, GA
11.2018 - 04.2022
- Assisted patients in selecting appropriate eyewear based on prescription and lifestyle.
- Conducted comprehensive eye exams and vision tests to evaluate patient needs.
- Managed inventory of optical products ensuring availability of popular styles and brands.
- Trained new staff on company procedures, product knowledge, and customer service protocols.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Education
High School Diploma -
Andalusia High
Andalusia, AL05-2007
Skills
- Optical dispensing
- Frame selection
- Eyewear adjustments
- Contact lens fitting
- Multifocal lenses
- Progressive lenses
- Optical sales
- Optical troubleshooting
- Lab ordering
- Optical salesmanship
- Customer service
- Inventory management
- Optical software
Languages
English
Full Professional
Timeline
Associate Optician
Walmart
02.2023 - Current
Heatset Creeler
Shaw Inc
04.2021 - 03.2023
Dietary Aide
Fariburn Healthcare
10.2019 - 09.2023
Optician Associate
National Vision
11.2018 - 04.2022
Learning and Development Trainer
Amazon Fulfillment Center
10.2017 - 04.2023
High School Diploma -
Andalusia High