TENETIA MCCOY

• Greet visitors, parents, and children while providing professional customer service
• Answer and direct incoming telephone calls to appropriate personnel
• Managed student registration packets and maintained documentation compliance to uphold regulatory standards
• Manage student registration packets and maintain documentation compliance
• Create, update, and maintain children's records
• Collect tuition payments and maintain payment records
• Ordered office and school supplies to ensure availability for staff and students
• Provided administrative support to teaching staff, facilitating smooth daily operations
• Ensure emergency contact information and communication systems remain current

• Prepared materials and supplies to meet production schedules
• Followed sterile processing procedures and production protocols
• Maintained compliance with current Good Manufacturing Practices CGMP
• Prepared materials and supplies according to production schedules
• Completed production documentation, logs, reports, and batch records to ensure compliance and traceability
• Assisted in maintaining a safe and clean work environment to support optimal operational conditions
• Participated in ongoing training and professional development
• Managed front desk operations, greeting visitors and answering calls

• Conducted insurance verifications to facilitate patient coverage and minimize billing issues
• Performed front office administrative functions to ensure smooth daily operations and enhance patient experience
• Scheduled and coordinated patient appointments
• Facilitated patient check-in process to ensure timely service and accurate information. and ensured completion of required forms
• Created and managed patient payment plans
• Processed payments and generated financial statements

• Welcomed and seated guests in a professional manner
• Coordinated reservations and addressed customer inquiries to ensure smooth service flow
• Maintained high standards of customer service and guest satisfaction
• Resolved customer concerns and escalated issues to management for timely solutions
• Facilitated communication between restaurant staff and customers to enhance dining experience
• Addressed customer concerns and escalated issues to management

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