Michael A. Acosta
Gardena,CA
Summary
Accomplished District Leader with a strong background in inventory management and effective communication. Recognized for implementing strategies that improve customer satisfaction and operational workflows, ready to contribute to organizational success.
Overview
36
36
years of professional experience
Work History
Field Sales Representative
McLane Company, Inc
Los Angeles, California
06.1996 - Current
- Analyzed market trends to identify sales opportunities and potential leads.
- Cultivated client relationships to understand needs and preferences.
- Devised effective sales strategies through team collaboration.
- Managed inventory levels for timely product availability.
- Provided training on best practices to new sales representatives.
- Resolved customer inquiries swiftly for optimal satisfaction.
- Established connections with potential clients via cold calling and networking events.
- Negotiated contracts with potential customers while upholding professionalism.
District Leader
McLane Company, Inc
Los Angeles, California
06.2016 - Current
- Coordinated inventory management, ensuring optimal stock levels across multiple locations.
- Facilitated inter-team communication to improve operational workflows and reporting accuracy.
- Developed new procedures to enhance customer service initiatives and boost satisfaction.
- Prepared staff schedules and assigned specific duties to optimize team performance.
- Implemented campaigns and promotions to drive development of goods and services.
- Established a cohesive team environment through effective leadership and communication.
- Initiated corrective actions in response to customer complaints and operational issues.
Transportation and Inventory Associate
Robinsons-May
Los Angeles, California
01.1990 - 05.1996
- Managed inventory levels to ensure product availability and minimize stockouts.
- Collaborated with team members to organize merchandise on shelves and in storage areas.
- Trained new staff on proper inventory handling and safety procedures.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Verified incoming shipments against purchase orders for accuracy in quantity and quality.
- Prepared inventory for shipment by attaching tags and labels.
- Created and maintained accurate inventory records, including item numbers, descriptions, locations, quantities and reorder levels.
- Processed customer orders according to established guidelines and timelines.
- Maintained cleanliness and organization of warehouse stockrooms.
- Organized product returns and exchanges with vendors when needed.
- Implemented loss prevention strategies to reduce shrinkage and waste.
Education
High School Diploma -
Narbonne High School
Harbor City, CA06-1986
Skills
- Inventory management
- Customer relationship management
- Sales strategy development
- Contract negotiation
- Cold calling
- Market analysis
- Task delegation
- Training and development
- Corrective action implementation
- Effective communication
- Proficient in Apple software
- Operational efficiency
- Time management
- Problem-solving
- Route optimization
- Supply chain coordination
- Strategic planning
- Freight forwarding
- Shipping procedures
- Cross-docking
- Warehouse management
Key Achievments
• Added 450+ new store accounts, generating multimillion-dollar revenue
• Maintained 80%+ customer retention over multiple years
• Led 10-member operations team (District Leader)
• Oversaw 400 store locations across Southern California
• Reduced route expenses by 25% through optimization
• 8× Salesman of the Year (2010–2014, 2017–2019, 2023)
- Top Representative Account Performance with 96 New Stores in a Year (2019)
Timeline
District Leader
McLane Company, Inc
06.2016 - Current
Field Sales Representative
McLane Company, Inc
06.1996 - Current
Transportation and Inventory Associate
Robinsons-May
01.1990 - 05.1996
High School Diploma -
Narbonne High School