Tenicia Wright

• Processed incoming and outgoing mail for efficient distribution.
• Maintained organized filing systems for easy access to documents.
• Assisted in data entry using company software for record keeping.

• Organize paperwork involved with receiving or shipping.

• Mange shipping window & driver flow for inbound & outbound shipment.

• Ensure all paperwork is closed, checked, scanned & deliver to office.

• Check in/ out trucks & containers

• Coordinated daily operations to ensure efficient logistics management.
• Scheduled shipments and monitored delivery timelines for customer satisfaction.
• Managed inventory levels to support operational efficiency and minimize delays.

• Dispatch loads, build loads, bill loads

• Check drivers in & out

• Coordinated daily dispatch schedules for efficient delivery operations.
• Managed communication between drivers and customers for timely updates.
• Utilized routing software to optimize delivery routes and reduce delays.

•Dispatching loads between drivers.

• Deal with a high volume of inbound & outbound phone calls.

• Provide shipment quotes for customers & set up shipments as required by customer.

• Solve customer & carrier problems & help resolve issues.

• Manage current customer accounts.