Teniqua VanPelt

• Managed daily store operations to ensure optimal customer service and satisfaction.
• Trained and supervised staff in sales techniques and product knowledge.
• Monitored inventory levels and coordinated stock replenishment efficiently.
• Implemented promotional displays to enhance product visibility and drive sales.
• Resolved customer complaints promptly to maintain positive shopping experiences.
• Ensured compliance with company policies and safety regulations throughout the store.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted in financial reporting by tracking sales data and expenses accurately.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Conducted regular team meetings to communicate goals and performance expectations.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Completed point of sale opening and closing procedures.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

• Conducted regular team meetings to foster communication, share updates, and set goals.
• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Trained and mentored new employees to maximize team performance.
• Helped store management meet standards of service and quality in daily operations.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Established positive rapport with customers and staff members alike through strong communication skills.

• Cultivated strong customer relationships, enhancing loyalty and repeat business.
• Implemented product displays, improving visual merchandising effectiveness and customer engagement.
• Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
• Trained new sales associates on company policies, procedures, and product knowledge.
• Collaborated with team members to streamline checkout processes, reducing wait times for customers.
• Led initiatives to enhance customer service standards, resulting in improved satisfaction scores and feedback ratings.

All required for graduating.