Work Preference
Summary
Overview
Work History
Education
Skills
Certifications Training
Accomplishments
Additional Information
Languages
Work Availability
Timeline
Generic
Open To Work

Tennille R. Holland

Kansas City,MO

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Clinical Client Service CoordinatorPublic Health ManagerProject Coordinator SpecialistQuality Training and Education ManagerPharmaceutical Sales Representative

Work Type

Full Time

Location Preference

On-SiteRemote
Location: USKansas City, MO
Open to relocation: Yes

Salary Range

$70000/yr - $200000/yr

Important To Me

Company CulturePersonal development programsHealthcare benefitsTeam Building / Company RetreatsWork-life balanceStock Options / Equity / Profit Sharing

Summary

Results-driven Director-level Operations Leader with 15+ years of experience optimizing service delivery models across healthcare, telecommunications, and public health sectors. Proven track record in overseeing high-performing teams, implementing complex workflows, and ensuring consistent, patient centered care through operational innovation. Adept at managing cross-functional initiatives, vendor partnerships, and strategic planning to improve efficiency, capacity, and outcomes in home-based care models. Recognized for strong leadership, communication, and execution in dynamic, mission-driven environments.

Overview

19
19
years of professional experience

Work History

Clinical Client Service Coordinator

Medically Home
09.2023 - 12.2025
  • Spearheaded service delivery optimization and scheduling strategies for multi-market home-based acute care.
  • Led capacity management initiatives to maximize service provider utilization and enhance patient care quality.
  • Escalated and resolved capacity and logistics challenges in real-time, minimizing delays in patient services.
  • Trained and integrated new personnel while promoting continuous process advancements.
  • Participated in system implementations, providing on-site partner support for seamless transitions.

Clinical Service Coordinator

Saint Luke's Hospital
02.2022 - 09.2023
  • Managed multidisciplinary home health coordination for patients, including vendor scheduling and service execution.
  • Maintained HIPAA compliance while organizing patient data, records, and insurance documentation.
  • Collaborated with clinical staff and leadership to align service delivery with Medically Home's standards.

Public Health Manager

City of Kansas City, Missouri Health Department
08.2019 - 02.2022
  • Facilitated HIV testing and referrals in collaboration with community health partners while ensuring confidentiality and compliance.
  • Implemented tailored outreach and educational programs aimed at high-risk populations, promoting access to linkage-to-care services.
  • Documented comprehensive records and communicated outcomes to federal, state, and local entities.
  • Sustain precise and up-to-date records of process, procedural, program, and inventory logs related to specific outreach and testing activities.

Project Coordinator Specialist

Sprint Mini Macro Commissioning & Integration 5G Network
11.2017 - 07.2019
  • Coordinated stakeholders for successful commissioning of five 5G deployment projects while managing timelines and driving execution.
  • Maintained systems and data across multiple platforms, including Sprint Vision, Appian, CIC Mini Macro, and Capstan.
  • Delivered financial planning support to enhance transparency in cross-department reporting and communications.

Quality Training and Education Manager

Guidance Inc. Child & Parent Advocate Services
01.2016 - 10.2017
  • Delivered in-home parental training and child development education to families under state care.
  • Conducted case management, court-ordered family assessments, and facilitated connections to community resources.
  • Promoted positive discipline techniques and modeled family engagement best practices.

Project Analyst III - Consulting Contract

Samsung Mobile Corporate
05.2014 - 01.2016
  • Managed high-value product inventory and sample tracking for marketing, R&D, and external activations.
  • Developed and implemented streamlined processes to reduce errors and enhance operational efficiency.
  • Served as lead EDF system coordinator to support data integration with carrier platforms.

Sr. Site Acquisition

Black & Veatch LLC
01.2011 - 03.2014
  • Directed telecom site acquisition lifecycle including leasing, zoning, permitting, and amendment execution.
  • Coordinated project deliverables across engineering teams and municipal agencies to meet client deadlines.
  • Maintained internal and client databases with complete and accurate project documentation.

Production Development Project Coordinator

Gabor International
10.2009 - 12.2010
  • Managed custom production projects and timelines across client portfolios, ensuring on-time delivery and budget adherence.
  • Liaised with technical representatives and clients to scope new initiatives and maintain ongoing relationships.

911 Provisioning Specialist II

JMA Technology
01.2007 - 10.2009
  • Resolved emergency services address discrepancies to support accurate routing of 911 calls.
  • Partnered with addressing authorities and managed escalations and audits across major cable providers.

Education

B.A. - Business Administration, Management Emphasis

Park University
Parkville, MO
01.2003

M.A. - Scriptural Psychology, Counseling Emphasis

Faith Bible College
Independence, MO
01.2011

Ph.D. - Faith Base Counseling, Teaching Certification

Faith Bible College
Independence, MO
01.2013

Skills

  • Project coordination and planning
  • Vendor management
  • Interdisciplinary collaboration
  • Process improvement
  • Microsoft Office Suite
  • EMR/EHR systems
  • HIPAA compliance
  • Scheduling and planning
  • Client relationship building

Certifications Training

  • HIPAA Compliance Training
  • Diversity, Equity & Inclusion Workshops
  • Leadership Development & Team Onboarding Facilitation

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 7-10 staff members
  • Leadership Development & Team Onboarding Facilitation
  • Project coordination and planning
  • Vendor management
  • Interdisciplinary collaboration
  • Process improvement
  • Microsoft Office Suite
  • EMR/EHR systems
  • HIPAA Compliance Training

Additional Information

Results-driven Director-level Operations Leader with 15+ years of experience optimizing service delivery models across healthcare, telecommunications, and public health sectors. Proven track record in overseeing high-performing teams, implementing complex workflows, and ensuring consistent, patient centered care through operational innovation. Adept at managing cross-functional initiatives, vendor partnerships, and strategic planning to improve efficiency, capacity, and outcomes in home based care models. Recognized for strong leadership, communication, and execution in dynamic, mission-driven environments.

I invite you to please read the attached résumé where you will find my experience and qualifications, as well as see how I bring value to any assignment. You will find me to be responsible, passionate, and motivated and a powerful team member that embraces new challenges and change.

Being confident that I can make a valuable contribution to your team, I would appreciate the opportunity to meet with you to discuss my fit with your team and any needs and goals that I can contribute. Thank you for your consideration.

Sincerely,

Tennille Holland

Languages

English
Native language
Spanish
Beginner
A1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Clinical Client Service Coordinator

Medically Home
09.2023 - 12.2025

Clinical Service Coordinator

Saint Luke's Hospital
02.2022 - 09.2023

Public Health Manager

City of Kansas City, Missouri Health Department
08.2019 - 02.2022

Project Coordinator Specialist

Sprint Mini Macro Commissioning & Integration 5G Network
11.2017 - 07.2019

Quality Training and Education Manager

Guidance Inc. Child & Parent Advocate Services
01.2016 - 10.2017

Project Analyst III - Consulting Contract

Samsung Mobile Corporate
05.2014 - 01.2016

Sr. Site Acquisition

Black & Veatch LLC
01.2011 - 03.2014

Production Development Project Coordinator

Gabor International
10.2009 - 12.2010

911 Provisioning Specialist II

JMA Technology
01.2007 - 10.2009

B.A. - Business Administration, Management Emphasis

Park University

M.A. - Scriptural Psychology, Counseling Emphasis

Faith Bible College

Ph.D. - Faith Base Counseling, Teaching Certification

Faith Bible College
Tennille R. Holland