Teodora Narvaez
Corpus Christi,TX
Summary
Professional with a strong background in call handling, cashier work, and order entry. Known for accuracy, organization, and clear communication when supporting customers, patients, and staff. Ready to help improve response time, service quality, and daily operations.
Overview
1
1
Language
20
20
years of professional experience
Work History
PBX Operator
Corpus Christi Medical Centers
Corpus Christi, Texas
03.2018 - 10.2026
- Answered multi-line calls for Corpus Christi Medical Center switchboard.
- Routed emergency and routine calls to appropriate departments, ensuring timely responses to patient needs.
- Monitored overhead codes and urgent announcements, facilitating effective communication during critical situations.
- Maintained accurate call logs and updated directories, supporting seamless operations and quick access to staff contacts.
Business Office Cashie
HEB Grocery Stores
Corpus Christi, Texas
02.2015 - 09.2021
- Handled cash, card, and EBT transactions with accuracy.
- Collected payments and provided accurate change.
- Processed sales transactions to prevent long customer wait times.
- Processed customer purchases at H-E-B checkout lanes using POS registers.
- Balanced cash drawer and prepared register closeout paperwork.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained work area and kept cash drawer organized.
Order Entry Clerk
ITT Electronics
Corpus Christi, Texas
02.2007 - 09.2015
- Processed customer orders in ITT Electronics systems with careful data entry.
- Verified part numbers, pricing, and shipping details against order requests.
- Reviewed purchase orders and resolved discrepancies before entry.
- Coordinated with production and warehouse teams on order status updates.
Education
High School Diploma -
Roy Miller High School
Corpus Christi, TX05-1969
Skills
- Telecommunication management
- Call management
- Crisis communication
- Emergency response coordination
- Call logging
- Contact directory management
- Customer service
Languages
Spanish
Professional
Timeline
PBX Operator
Corpus Christi Medical Centers
03.2018 - 10.2026
Business Office Cashie
HEB Grocery Stores
02.2015 - 09.2021
Order Entry Clerk
ITT Electronics
02.2007 - 09.2015
High School Diploma -
Roy Miller High School