Teona Beaulieu
Windham Center
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager, Client Records
Sweetser
10.2023 - Current
- Responsible for supervising and managing department operations and coordinating activities of Client Records Staff
- Responsible for directing, planning, coordinating, and administering the client records program
- Work collaboratively with the Dir Of Quality, Organizational Leadership Team and person(s) championing the specific initiatives, including quantitative compliance reporting for a program and VBP contracts
- Responsible for the management of health information systems consistent with the medical, administrative, ethical, and legal requirements for Sweetser's delivery system
- Plan and develop a system of client records keeping to attain the institutional goals and meet standards of accrediting and regulatory requirements
- Serve as the resource person to Leadership, department directors, and other groups regarding Client Records
Authorization Coordinator, Supervisor
Sweetser
12.2022 - 10.2023
- Oversee the process of authorization management and the day-to-day function of the authorization coordinators
- Develops, implements, and maintains compliance, policies and procedures regarding managed care documentation processes and tracking systems
- Monitors compliance with managed care/ASO and funding source requirement
- Works as liaison with service programs to ensure training and education related to authorization and reimbursement
OFFICE MANAGER
GEICO
06.2022 - 12.2022
- Organize and coordinate office administration and procedures, to ensure organizational effectiveness, efficiency, and safety
- Responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation
PSE, SALES, AND SERVICE / DISTRIBUTION ASSOCIATE
USPS
01.2022 - 05.2022
- Provides service to customers over the counter at postal branches
OPERATIONS MANAGER, HEALTH INFORMATION MANAGEMENT
MaineHealth
01.2019 - 10.2021
- Successfully transitioned a team of 9 employees across multiple outpatient Behavioral Health facilities and one inpatient Psychiatric facility through EPIC Go LIVE implementation.
- Managed and Trained a team of 9 employees across multiple facilities, ensuring efficient workflows, overseeing weekly production activities, and maintaining comprehensive logs and reports.
- Proficient in various electronic medical record (EMR) software programs, including EPIC, Meditech, OnBase, eClinicalWorks (eCW).
- Serve on multiple hospital and ambulatory committees
- Comprehensive knowledge of all aspects of medical record department operations, including chart completion, records processing, scanning/indexing, and release of information
- Foster effective working relationships with physicians, physician's office staff, subordinates, administrators, supervisors, outside agencies, and all levels of hospital and ambulatory personnel to achieve desired outcomes
- Monitor and maintain staffing, workload, and productivity data to ensure adequate staffing levels, optimize productivity and enhance efficiencies relative to workload received
OPERATIONS MANAGER, HEALTH INFORMATION MANAGEMENT
Maine Behavioral Healthcare
06.2015 - 12.2019
- Facilitated staffing, training and workflow for a 10-employee department; oversaw weekly production activity, logging, and reporting
- Streamlined the organization's file processing system by merging multiple Electronic Health Record formats and reorganizating file rooms
- Served as Health Information Management Committee member and liaison to the HIM director, organization-wide staff, and healthcare providers
- Represented the department in Utilization Management (UM), The Joint Commission (TJC) and Denials Management meetings
OPERATIONS MANAGER / HEALTH INFORMATION MANAGER
University Health and Counseling Services
05.2005 - 06.2015
- Delegated and supervised operations tasks, including budget coordination, database management, maintenance of medical records in both paper and electronic formats
- Maintained public digital presences through CMS management, coordinated and enhanced internal department software systems
- Performed quantitative and qualitative review of medical records and coordinated departmental Quality Assurance program
- Experienced in using university system software PyraMED and Titanium and implemented Counseling Center Assessment of Psychological Symptoms (CCAPS)
Education
Associate of Science - Health Information Management
Kennebec Valley Community College
Fairfield, ME05-2005
Bachelor of Science - Health Information Management
Southern New Hampshire University
Hooksett, NH09-2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
- RHIT Credentialed (Registered Health Information Technician) (2005)
- Member of American Health Information Management Association (AHIMA)
Timeline
Manager, Client Records
Sweetser
10.2023 - Current
Authorization Coordinator, Supervisor
Sweetser
12.2022 - 10.2023
OFFICE MANAGER
GEICO
06.2022 - 12.2022
PSE, SALES, AND SERVICE / DISTRIBUTION ASSOCIATE
USPS
01.2022 - 05.2022
OPERATIONS MANAGER, HEALTH INFORMATION MANAGEMENT
MaineHealth
01.2019 - 10.2021
OPERATIONS MANAGER, HEALTH INFORMATION MANAGEMENT
Maine Behavioral Healthcare
06.2015 - 12.2019
OPERATIONS MANAGER / HEALTH INFORMATION MANAGER
University Health and Counseling Services
05.2005 - 06.2015
Associate of Science - Health Information Management
Kennebec Valley Community College
Bachelor of Science - Health Information Management
Southern New Hampshire University
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