Teona Davis
Wichita
Summary
Adaptable office assistant with experience in data entry and client relations. Skilled in multitasking and maintaining confidentiality while improving operational efficiency. Eager to leverage expertise in a dynamic work environment.
Overview
9
9
years of professional experience
Work History
Data Entry
Wescon Controls
Wichita, KS
01.2025 - 03.2026
- Utilized CRM software proficiently, enabling efficient data entry and retrieval during customer interactions.
- Expedited document processing with accurate data entry and timely filing.
- Performed data entry, filing, copying, and faxing.
- Improved patient intake process by streamlining documentation and data entry tasks.
- Identified data entry discrepancies and applied adjustments in SAP system.
Office Assistant
Homebuddy
Wichita, KS
03.2022 - 01.2025
- Managed office correspondence and maintained organized filing systems to enhance efficiency.
- Developed reports and presentations to support project initiatives and management decision-making.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Account Representative
Wolters Kluwer Tax & Accounting
Wichita, KS
06.2020 - 02.2022
- Managed client accounts, ensuring accurate and timely service delivery.
- Developed strong relationships with clients to enhance customer satisfaction and retention.
- Collaborated with cross-functional teams to resolve client issues effectively.
- Analyzed account performance metrics to identify trends and improve service offerings.
- Conducted regular follow-ups with clients to ensure ongoing satisfaction and support needs.
Partner Advocate
Celebrity Cruises
Wichita, KS
08.2017 - 06.2020
- Researched and curated travel packages tailored to client preferences and budgets.
- Coordinated logistics for domestic and international travel arrangements, ensuring seamless experiences.
- Assisted clients with itinerary planning, including accommodations, transportation, and activities.
- Utilized booking systems to secure reservations efficiently and accurately for diverse client needs.
Education
High School Diploma -
Southeast High School
Wichita, KSSkills
- Medical data entry
- Data entry experience
- Data entry and analysis
- Microsoft office
- Schedule management
- Billing and invoicing
- Telephone reception
- Customer engagement
- Attention to detail
- Flexible and adaptable
- Multitasking
- Organization and time management
- Mail routing
- Maintaining confidentiality
Timeline
Data Entry
Wescon Controls
01.2025 - 03.2026
Office Assistant
Homebuddy
03.2022 - 01.2025
Account Representative
Wolters Kluwer Tax & Accounting
06.2020 - 02.2022
Partner Advocate
Celebrity Cruises
08.2017 - 06.2020
High School Diploma -
Southeast High School