Teona Wilson
Delray Beach,FL
Summary
Dynamic Clinical Administrative Assistant with a positive attitude and strong computer skills, previously at the International College of Health Sciences. Enhanced clinic efficiency through effective appointment scheduling and student communication. Proven ability in relationship building and compliance management, fostering a collaborative environment that improved onboarding processes and student integration.
Overview
11
11
years of professional experience
Work History
Clinical Administrative Assistant
International College of Health Sciences
Boynton Beach, FL
01.2015 - 07.2020
- Managed appointment scheduling and student communications, enhancing clinic efficiency.
- Coordinated medical records management for accurate student data retrieval.
- Developed and maintained filing systems to ensure compliance with health regulations.
- Assisted in the onboarding process for new students, fostering team integration.
Receptionist
Addison Reserve
Delray Beach, FL
10.2020 - 02.2021
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Handled multi-line phone system, directing calls to appropriate departments promptly.
- Developed and maintained organized filing systems for client records and office documents.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
Representative
Nation Safe Drivers
Boca Raton, FL
10.2021 - 11.2024
- Managed high-volume inbound calls, ensuring customer inquiries were addressed promptly and accurately.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
Teaching Assistant
Soleil Early Learning Academy
Boynton Beach, FL
11.2024 - Current
- Supported classroom activities, enhancing student engagement and learning experiences.
- Assisted in curriculum development, ensuring alignment with educational standards and objectives.
- Facilitated communication between students and educators, promoting a collaborative learning environment.
- Implemented instructional strategies that improved student comprehension and retention of material.
Skills
- Positive attitude
- Computer skills
- Relationship building
- Calm and patient demeanor
Timeline
Teaching Assistant
Soleil Early Learning Academy
11.2024 - Current
Representative
Nation Safe Drivers
10.2021 - 11.2024
Receptionist
Addison Reserve
10.2020 - 02.2021
Clinical Administrative Assistant
International College of Health Sciences
01.2015 - 07.2020