Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
1
Certification
29
years of professional experience
Work History
Hospital Account Executive
8 Months
Rotech Healthcare | Atlanta, GA | 01.2026 - Current
Cultivated relationships with healthcare providers to enhance service delivery and client satisfaction.
Cultivated strong client relationships to enhance customer satisfaction and retention.
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Fostered long-lasting relationships with major clients to secure repeat business and referrals.
Developed tailored solutions for clients, addressing specific needs in respiratory care and durable medical equipment.
Coordinated with internal teams to ensure seamless service delivery and support.
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Analyzed market trends to identify growth opportunities and competitive positioning.
Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Streamlined account management processes for increased efficiency and improved client retention rates.
Medical Sales Advocate
11 Months
Stratford Medical | Dunwoody, GA | 02.2025 - 01.2026
Cultivated relationships with healthcare professionals, resulting in increased product adoption rates.
Informed clients on product benefits, contributing to improved patient outcomes through clear communication.
Partnered with cross-functional teams to streamline sales processes, enhancing overall customer service experience.
Analyzed market trends to identify opportunities for growth and expansion in target demographics.
Conducted comprehensive product demonstrations to educate clients on medical solutions.
Mentored junior sales team members on best practices and effective client communication techniques.
Implemented strategic sales plans that improved overall team performance and revenue targets.
Increased sales revenue by consistently meeting and exceeding sales targets.
Developed strong relationships through attentive listening and tailored product recommendations.
Retained loyal clientele by providing exceptional post-sale support, ensuring continued satisfaction with purchases.
Exceeded expectations in maintaining high standards of professionalism and patient care in all interactions, setting an example for fellow team members.
Generated new business opportunities through networking events, industry conferences, and referrals from satisfied patients.
Sales / Design Consultant
5 Years 2 Months
Woodstock Furniture Outlet | Woodstock, GA | 11.2019 - 01.2025
Delivered $300,000/month in sales volume
Cultivated client relationships through consistent communication during design process.
Developed innovative design concepts to meet clients' unique needs and preferences.
Enhanced client satisfaction by providing tailored design solutions for residential and commercial projects.
Elevated client satisfaction by delivering customized design solutions for residential and commercial projects.
Optimized space planning for improved functionality in both residential and commercial spaces.
Tracked purchase order estimates for all products to ensure accurate budgeting.
Oversaw multiple concurrent projects, consistently meeting strict deadlines with meticulous attention to detail.
Maintained PO estimates on all products
Sales Consultant
2 Years 4 Months
Havertys Furniture | Marietta, GA | 06.2017 - 10.2019
Delivered $200,000/Monthly in company merchandise
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Assisted walk-in customers with sales and service inquiries in-store.
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Followed up with customers to resolve concerns and ensure continued satisfaction with purchases.
Followed up with existing customers to provide additional support and address concerns.
Provided sales and customer service assistance to walk-in traffic
Nurtured leads through consistent follow-ups, converting prospects into loyal customers.
Sales Manager
15 Years 2 Months
Rooms To Go | Atlanta, GA | 03.2002 - 05.2017
Supervised 18 sales associates, providing ongoing coaching and training to enhance team performance
Supervised the sales staff of 18 sales associates by continually coaching, motivating, and training
Performed weekly continuous training sessions to help team members exceed production goals of $80,000 by reaching $100,000 monthly target
Observed sales associates and provided precise feedback for continuous improvement to achieve goals
Executed weekly training sessions, enabling team members to exceed production goals by achieving $100,000 monthly target
Led daily sales meetings to communicate new product introductions, modifications, price updates, and upcoming productions
Established accounts and payment plans for customers
Established key performance indicators (KPIs) to monitor team progress and optimize sales strategies effectively.
Fostered a high-performance culture through mentorship, resulting in improved employee satisfaction and retention rates.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Wine Consultant
4 Years 6 Months
Darden Inc | Atlanta, GA | 09.1997 - 03.2002
Arranged client appointments in Georgia to showcase and introduce new wines
Met customer needs by promptly ordering and shipping products
Successfully arranged appointments with clients in Georgia to display and introduce new wine
Achieved recognition as "Top Sales in Region" during first month by effectively engaging clients and promoting products.
Maintained positive working relationships with clients and vendors
Developed strong relationships with distributors, negotiating favorable pricing for the store and ensuring a diverse selection of wines.
Education
Bachelor of Science - Business Administration
Brenau University | Gainesville, GA | 05.2012
Skills
Goals and Performance
Client Relationship Management
Microsoft Office (word
Excel
Outlook)
Project Management
Excellent Teamwork
Negotiation
Objection Handling
Clinical and Technical skills
Sales Team Training
Consultative Selling
Relationship Selling
Outside Sales
Commercial Sales
Business to business Sales
Critical Thinking
Medical Terminology
Medical Records and Billing
Business Administration
Strong Attention to Detail
Service Orientation
Time management
Proven Working Ethic and a Strong sense of Urgency
Generate new business using existing relationships
Attention to Detail
Certification
Sales Academy , Rotech Healthcare
06/24/2026
Wound Care Academy
04/10/2026
High Pressure Cylinder
Competency
03/23/2026
Vent Academy
04/19/2026
Sleep Academy
08/16/2026
Program Fluency
Microsoft Office
Docebo
Concur
eIntake
Employee
Awardco
Salesforce
Peoplefluent
SharePoint
ReactHealth
ICIMIS
Assurance
inContact
Parachute
Proactis
KnowBe4
Fortinet
Watstar
Bswift
Excel
Awards
Awarded "Million Dollar Club" 2002-2017 with Rooms To Go.
Earned "Top Sales" with Haverty's
Awarded "Two Million Dollar Writer" consecutively with Woodstock Furniture
Awarded "Exceptional Salesmanship" at Woodstock Furniture
Awarded into "President Club" at Rooms To Go
Awarded "Best Performer" with Stratford Medical, while producing 200,000.00 my 1st month