Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tequoia Green

Cockeysville,MD

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

17
17
years of professional experience

Work History

General Manager

Five Guys
Cockeysville, MD
07.2019 - Current
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Supervised employees through planning, assignments and direction.
  • Tracked monthly sales to generate reports for business development planning.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Guided management and supervisory staff to promote smooth operations.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

General Manager

Wendys Restaurant
Dundalk, MD
02.2007 - 07.2019
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Administered employee discipline through verbal and written warnings.
  • Created schedules and monitored payroll to remain within budget.
  • Trained employees on duties, policies and procedures.
  • Supervised employees through planning, assignments and direction.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Guided management and supervisory staff to promote smooth operations.

Education

High School Diploma -

Northwestern High School
Baltimore, MD
06.2004

Skills

  • Customer Service Management
  • Team Leadership
  • Decision Making
  • Employee Motivation
  • Staff Scheduling
  • Supervision and Training
  • Budget Control
  • Management Team Building
  • Staff Development
  • Recruitment and Hiring

Timeline

General Manager

Five Guys
07.2019 - Current

General Manager

Wendys Restaurant
02.2007 - 07.2019

High School Diploma -

Northwestern High School

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Tequoia Green