Tera La Crosse
South Milwaukee,WI
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Well-versed in reviewing resumes, screening candidates and managing applications. Well-organized, detail-oriented and proactive in handling recruiting tasks with little oversight.
Overview
6
6
years of professional experience
Work History
Recruiter/Onboarder
Brenwood Park Assisted Living
Milwaukee, Wisconsin
07.2021 - Current
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Maintained filing system of current, prospective and future positions.
- Verified applicant references and employment details.
- Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
- Developed recruiting strategies to identify qualified candidates and build network.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Facilitated new employee orientations to foster positive team attitude.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Medical Records Technician
The Terrace at Saint Francis Place
Milwaukee, WI
03.2017 - 10.2021
- Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
- Set up patient charts and documented information in various company software. Proficient in EPIC, Matrixcare, PCC
- Increased team efficiency by implementing Scanning process for the EHR (Electronic Health Record) and Discontinued the Paper charting that was being used.
- Disseminated information to correct department, individual or outside location.
- Determined and implemented techniques to improve medical records retrieval process.
- Logged all requests for medical records into spreadsheets.
- Pulled patient records and transferred information to appropriate parties.
- Streamlined day-to-day office processes to meet long-term goals.
- Consistently served as liaison between collecting agencies and medical facilities, developing professional relationships through quick problem resolution and response to questions.
- Wrote reports, emails, memoranda, letters and releases.
- Consolidated diverse medical records.
- Observed confidentiality and safeguarded all patient-related information to stay HIPPA Compliant.
- Kept department clean, organized and professional.
- Conceptualized and implemented new and more efficient filing system.
- Purged outdated files.
- Obtained information by contacting appropriate personnel or patients.
- Scanned incoming documentation.
Office Assistant
Prasser-Kleczka Funeral Home
Milwaukee, WI
02.2016 - 03.2017
- Managed reception and lobby area, greeted visitors and responded to requests for information.
- Routed agreements, contracts and invoices through signature process.
- Monitored calendars and scheduled appointments based on Funeral Directors Schedules.
- Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Education
Some College (No Degree) - Liberal Arts And Sciences
Milwaukee Area Technical College
Milwaukee, WISkills
- Client relations
- Medical recordkeeping
- Work well independently
- Administrative support
- Organization
- Process improvement
- Problem resolution
- Customer service
- Inventory management
- New Hire Onboarding
- Employee Relations
- Candidate Searching
Timeline
Recruiter/Onboarder
Brenwood Park Assisted Living
07.2021 - Current
Medical Records Technician
The Terrace at Saint Francis Place
03.2017 - 10.2021
Office Assistant
Prasser-Kleczka Funeral Home
02.2016 - 03.2017
Some College (No Degree) - Liberal Arts And Sciences
Milwaukee Area Technical College