Summary
Overview
Work History
Education
Skills
Timeline
Generic

TERA R. NEDROW

Cartersville,GA

Summary

Empathetic treatment coordinator with a passion for clearly presenting treatment options to patients. Strong knowledge of dental treatments, scheduling to goal, and financing options. Many years of dental assisting provide an excellent understanding of dental treatments and procedures. Several years of experience in customer service and patient relations.

Overview

5
5
years of professional experience

Work History

Treatment Coordinator

Lost Mountain Dental at Due West
01.2024 - Current
  • Verify insurance eligibility, benefits, coverage and history for new and existing patients prior to appointment.
  • Manage schedules according to appointment guidelines to ensure all hours are scheduled efficiently and to daily goal.
  • Facilitated patient referrals to other healthcare providers when necessary, fostering strong professional relationships within the dental community.
  • Collect co-pays pre/post treatment, schedule follow up if necessary.
  • Update and review recommended treatment after confirming correct fee schedule, obtain signed financial agreement.
  • Answer patient and referring doctor request and questions by phone, text, email, and in person.

Dental Assistant

Lake Pointe Dental
05.2023 - 01.2024
  • Cleaned and sterilized instruments between patients to protect from infection risk.
  • Take impression prior to pouring, trimming, and prepare for lab pick up.
  • Took digital X-rays of teeth using radiographic equipment.
  • Record treatment preformed, and instructions given in patient chart after completed procedure.

Dental Assistant

Lost Mountain Dental at Due West
07.2020 - 04.2023
  • Explain treatment procedures and instruct patients on home care following procedures.
  • Support dentist during procedures to restore teeth, like dental fillings and permanent crowns, including Cerec crowns.
  • Use Dentrix to document and maintain patient information and health background.
  • Impress, fabricate, polish, and seat temporary crowns.

Education

High School Diploma -

Oak Park High School
Kansas City, MO
05.1995

Skills

  • Patient relations
  • Insurance verification
  • Treatment planning
  • Scheduling
  • Digital X-ray proficiency
  • Cross-training capabilities
  • Electronic charting
  • Dentrix proficiency

Timeline

Treatment Coordinator

Lost Mountain Dental at Due West
01.2024 - Current

Dental Assistant

Lake Pointe Dental
05.2023 - 01.2024

Dental Assistant

Lost Mountain Dental at Due West
07.2020 - 04.2023

High School Diploma -

Oak Park High School

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