Tera Nickles
United States
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Center Manager
Octapharma Plasma Center
Chicago, IL
03.2021 - Current
- Ensured compliance with company policies and procedures as well as local regulations regarding safety, health, security and labor laws.
- Recruited new employees by conducting interviews and orientations for new hires.
- Maintained accurate records of employee attendance, payroll information and other administrative tasks related to personnel management.
- Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
EMS Director
ATI
Chicago, Illinois
01.2019 - 12.2022
- Oversaw personnel recruitment, training, development, and evaluation processes.
- Managed financial resources including budgeting and forecasting activities.
- Collaborated with local government agencies to develop new initiatives for improving public safety services.
- Ensured compliance with applicable laws, regulations, standards, guidelines and protocols in the EMS sector.
- Reviewed reports regarding EMS trends and made recommendations for improvement.
- Participated in regional conferences related to EMS service delivery models.
Education
Bachelor of Science - Psychology
Capella University
Minneapolis, MN07-2022
GED -
Malcom X College
Chicago, IL06-2017
Skills
- Employee Training And Development
- Store Organization
- Budget Preparation
- Conflict Resolution
- Financial Reporting
- Staff Planning
- Supplier Contracts Management
- Presentation
- Program Promotion
- Marketing
- Safety And Health Regulations
Certification
- NREMT
Timeline
Center Manager
Octapharma Plasma Center
03.2021 - Current
EMS Director
ATI
01.2019 - 12.2022
Bachelor of Science - Psychology
Capella University
GED -
Malcom X College
Similar Profiles
Alamin AssadAlamin Assad
Phlebotomist I at Octapharma Plasma CenterPhlebotomist I at Octapharma Plasma Center
Adriana VinsonAdriana Vinson
Training Coordinator at Octapharma Plasma CenterTraining Coordinator at Octapharma Plasma Center
Lorrie UlmerLorrie Ulmer
Senior Medical Screener at Octapharma Plasma CenterSenior Medical Screener at Octapharma Plasma Center
Michele HeckMichele Heck
Physician Substitute at Octapharma Plasma CenterPhysician Substitute at Octapharma Plasma Center
LILIAN SANGLILIAN SANG
CMA at Centurion GroupCMA at Centurion Group