Terah Burkett
Reno,NV
Summary
Versatile and detail-oriented professional with strengths in problem-solving and collaboration. Recognized for adaptability, proactive approach, and ability to manage multiple priorities in fast-paced environments. Committed to delivering quality results, optimizing processes, and supporting team goals.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dominos Pizza
Reno, NV
05.2026 - Current
- Established performance metrics to evaluate employee productivity and service standards.
- Fostered a positive work environment, promoting teamwork and employee engagement.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Security Officer
Sorsen Inc
Reno, NV
03.2026 - 05.2026
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols, identifying potential hazards and reporting incidents promptly.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Security Dispatcher
Martin Ross & Associates
Reno, NV
03.2025 - 03.2026
- Monitored security systems and communications for incidents and emergencies.
- Coordinated responses with law enforcement and emergency services during critical situations.
- Documented incident reports and communicated findings to management for review.
- Managed scheduling and dispatching of security personnel across multiple locations.
- Provided training to new dispatch staff on protocols and emergency procedures.
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Maintained accurate records of dispatched calls, ensuring timely follow-up on pending issues and seamless shift transitions.
Delivery Driver to General Manager
Domino's Pizza
Reno, NV
03.2023 - 08.2025
- Oversaw daily operations, ensuring efficiency and high-quality service delivery.
- Implemented training programs to enhance staff performance and customer satisfaction.
- Developed strategies to optimize inventory management and reduce waste.
- Led team meetings focused on improving communication and operational workflows.
- Established performance metrics to evaluate employee productivity and service standards.
- Fostered a positive work environment, promoting teamwork and employee engagement.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Package Handler
FedEx
Sparks, NV
11.2022 - 03.2023
- Sorted packages for efficient distribution based on destination and priority levels.
- Operated material handling equipment to ensure safe transport of packages within facility.
- Maintained cleanliness and organization of workspace to optimize safety and workflow efficiency.
- Collaborated with team members to meet daily shipment goals while adhering to safety protocols.
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Associate
Big Lots
Reno, NV
10.2022 - 12.2022
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring attractive presentation and accessibility.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to implement promotional strategies, increasing customer engagement.
- Managed inventory levels, restocking shelves to maintain optimal product availability.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Loss Prevention Officer
Burlington
Reno, NV
08.2022 - 11.2022
- Monitored store premises to deter theft and ensure a safe shopping environment.
- Collaborated with law enforcement during investigations of theft-related incidents.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Served as a key point of contact for staff members, addressing any loss prevention-related questions or concerns in a timely and professional manner.
Pizza Maker
Little Caesars
Susanville, CA
05.2021 - 07.2022
- Prepared pizzas according to standardized recipes and customer specifications.
- Operated pizza preparation equipment, ensuring adherence to safety protocols.
- Maintained cleanliness of workstations and kitchen areas in compliance with health regulations.
- Responded promptly to customer inquiries, enhancing overall satisfaction through effective communication skills.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Education
Completion of Pharmacy Technician Course -
Lassen Community College
Reno, NV01.2026
High School Diploma -
Lassen High School
Susanville, CA06.2022
Skills
- Report writing
- Detail-oriented
- Superior customer service
- Complex Problem-solving
- Relationship building and management
- Conflict resolution techniques
- Night and safe deposit procedures
- Work ethic
- Workplace safety
- English fluency
- Teamwork and collaboration
- Attention to detail
Timeline
Assistant Manager
Dominos Pizza
05.2026 - Current
Security Officer
Sorsen Inc
03.2026 - 05.2026
Security Dispatcher
Martin Ross & Associates
03.2025 - 03.2026
Delivery Driver to General Manager
Domino's Pizza
03.2023 - 08.2025
Package Handler
FedEx
11.2022 - 03.2023
Sales Associate
Big Lots
10.2022 - 12.2022
Loss Prevention Officer
Burlington
08.2022 - 11.2022
Pizza Maker
Little Caesars
05.2021 - 07.2022
Completion of Pharmacy Technician Course -
Lassen Community College
High School Diploma -
Lassen High School