Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Terasha Lankford

Huntsville

Summary

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Huntsville Hospital Lung Center
12.2022 - Current
  • Assisted healthcare providers with patient assessments and routine procedures.
  • Managed electronic health records, ensuring accurate and timely documentation.
  • Supported patient intake processes, collecting vital information efficiently.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated effectively with patients, addressing concerns and providing support.

New Patient Referral Coordinator

Clearview Cancer Institute
03.2021 - 12.2022
  • Coordinated new patient referrals, ensuring seamless communication between medical staff and patients.
  • Managed appointment scheduling, optimizing clinic workflow and reducing patient wait times.
  • Assisted in developing referral protocols, enhancing operational efficiency and accuracy.
  • Maintained up-to-date patient records utilizing electronic health record (EHR) systems for compliance and accessibility.
  • Collaborated with healthcare providers to resolve referral issues, improving patient satisfaction scores.

Team Leader

Chick-fil-A
08.2016 - 03.2021
  • Supervised daily operations, ensuring quality and efficiency in food preparation and service.
  • Trained and mentored team members on best practices for customer service and food safety.
  • Implemented process improvements that enhanced workflow and reduced wait times during peak hours.
  • Led team meetings to address performance metrics, provide feedback, and promote a positive work environment.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

Education

Medical Office Management

Virginia College
Huntsville, AL
12-2014

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Electronic health records
  • Inventory and supply management
  • Conflict resolution
  • Time management
  • Attention to detail
  • Team collaboration

Certification

  • CCMA - Certified Clinical Medical Assistant
  • BLS Training ( CPR & AED) - 7/2/2025- 7/2027

Timeline

Certified Medical Assistant

Huntsville Hospital Lung Center
12.2022 - Current

New Patient Referral Coordinator

Clearview Cancer Institute
03.2021 - 12.2022

Team Leader

Chick-fil-A
08.2016 - 03.2021

Medical Office Management

Virginia College

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