Terence Spratt
Clearwater,FL
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Driven sales professional dedicated to meeting and exceeding sales goals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Accomplished at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Retail Sales Consultant
Made in the Shade
Madeira Beach, FL
12.2011 - Current
- Rated top “Salesperson Of The Year” for exceeding sales goals up to 10% for seven straight years
- Personal sales this year in excess of $150,000
- Generated sales through optimized visual merchandising
- Educate customers about the features and benefits of quality eyewear as well as general trends in the sunglass market
- Sunglass brands sold include Maui Jim, RayBan, Oakley, Costa Del Mar, Prada, and Gucci
- Responsible for cash handling, credit card sales, bank deposits, and store opening/closing procedures
Manager
Luxottica/Sunglass Hut
Tampa, Florida
04.2009 - 11.2011
- Responsible for managing retail sunglass business with annual sales volume of $700,000
- Solid recruiting with hands-on training of associates
- A bottom line profit of up-to 10% for 2010 and 2011
- Cost saving measures in payroll and controlling shrink by implementing company standards and initiatives
- Supervise inventories
- Conducted numerous customer service training seminars for managers in the district
Manager
Journeys Shoes
Ellenton, Florida
02.2008 - 03.2009
- Direct day-to-day operations of retail footwear generating 1.5m annual revenue
- Recruit, train, mentor, and manage 14 member team
- Outstanding customer service contributed to a store sales increase of 4% versus the previous year
- Develop and implement strategic merchandising plans and achieve revenue goals
- Reduce payroll by 2% from the budget
Education
Business Administration
Lamar College
Lamar, COBusiness Administration
College of DuPage
Glen Ellyn, ILSkills
- Upselling strategies
- Welcoming customers
- Explaining instructions
- Collecting payments
- Sales goal achievement
- Sales expertise
- Retail merchandising expertise
- Customer service
- Point of sale system
- Teamwork
- Product knowledge
Timeline
Retail Sales Consultant
Made in the Shade
12.2011 - Current
Manager
Luxottica/Sunglass Hut
04.2009 - 11.2011
Manager
Journeys Shoes
02.2008 - 03.2009
Business Administration
Lamar College
Business Administration
College of DuPage
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