Results-driven management supervisor with expertise in team performance evaluation, quality control, and employee training. Proven ability to enhance operational efficiency and resource management, ensuring high standards of customer service.
Overview
5
5
years of professional experience
Work History
Management Supervisor
TheWerks
Wheat Ridge, Colorado
11.2024 - Current
Evaluated individual and team business performance and identified opportunities for improvement.
Implemented quality control measures to uphold company standards.
Conducted performance management reviews to identify areas for employee development and training.
Trained team members on best practices in resource management and operational efficiency.
Monitored inventory levels, ordering supplies when necessary.
Server
Dave&Buster's Restaurant
Westminster, Colorado
05.2021 - 11.2024
Delivered prompt and courteous service to enhance guest experiences.
Assisted in training new staff members on service standards and procedures.
Maintained cleanliness and organization of dining area to ensure optimal guest comfort.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Set up tables in between patrons to reduce wait times.