Teresa Barajas
Houston ,TX
Summary
SALES / CONTRACTS / ADMINISTRATION / MANAGEMENT
Professional coordinator skilled in managing end-to-end closing activities for real estate transactions. Proven ability to streamline processes and maintain compliance with legal standards. Strong team collaborator committed to achieving results and adapting to changing needs.
Overview
19
19
years of professional experience
Work History
Closing Coordinator
Beazer Homes
06.2022 - Current
- Coordinated closing processes to ensure timely and accurate transaction completions.
- Managed communication between buyers, sellers, and lenders for seamless transactions.
- Reviewed and verified closing documents for compliance with regulations and company policies.
- Implemented process improvements to enhance the efficiency of closing operations.
- Resolved issues arising during closings by collaborating with relevant stakeholders effectively.
- Monitored timelines to prevent delays in the closing process, enhancing customer satisfaction.
- Developed checklists and templates to standardize documentation requirements across closings.
- Expedited closings by managing deadlines efficiently, prioritizing tasks according to necessity and urgency.
- Collaborated with escrow officers to ensure a smooth closing process, proactively addressing potential roadblocks.
- Demonstrated problem-solving skills in addressing any unexpected issues during closing, ultimately ensuring a successful outcome for all parties involved.
Administrator
M/I Homes
04.2019 - 06.2022
- Limited financial discrepancies through accurate coordination of accounts payable and accounts receivable
- Guided employees through routine and complex administrative situations with decisive but motivational approach
- Elevated productivity initiatives by managing client and international executive calendars, including coordinating itinerary, scheduling appointments and managing both internal and external communications
- Oversaw daily purchased and managed all supply inventories
- Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies
- Monitor all vendor invoices and purchase orders
- Communicate with vendors
- Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc
- Paying vendors by verifying expense reports and preparing checks
- Continuing to improve the payment process
- Communicate with vendors for disconnections on timely manner
- Managed approximately 30 incoming calls, emails and faxes per day from customers
Internet Sales
M/I Homes
10.2018 - 04.2019
- Schedule daily customer appointments and input into system
- Maintained profitable and productive relationships with customers
- Followed up with Sales Counselor
- Perform online sales activities to achieve company sales objectives
- Perform daily task based on assigned work plan
- Attend sales training and educational programs for professional development
- Communicate with customers through phone, e-mail and text
- Make inbound and outbound calls
- Develop sales strategies and determine sales forecast and projections
- Online marketing trends and competitors
- Met or exceeded Internet sales goals and objectives by 100%.
Sales Professional
M/I Homes
05.2017 - 02.2019
- Update pricing on HomesUSA
- Update and maintained community website to make sure accurate and up to date with correct pricing and information
- Proposed innovative marketing ideas
- Worked collaboratively in team environment
- Taking customers through Welcome Center and maintaining communication after their appointment
- Generating traffic through Schools, realtor industry and other opportunities to mingle with potential prospects
- Followed up with potential customers
- Helped trained New Sales Consultants on system
- Followed up after sales to assess satisfaction and identify ongoing requirements
- Prepared and processed contracts and order forms for new and existing customers
- Reached performance objectives and generated over $600k in sales.
Sales Professional
Highland Homes
06.2015 - 05.2017
- Develop relationship with customer, follow up with leads, and assist with sales
- Lead buyers throughout New Homes Sales process
- Complete timely and accurate contract, change orders and closing paperwork
- Manage office administrivia sector, all closings, and contingent sales
- Analyzed competitor offerings to adjust pricing strategies and improve market positioning.
- Reached performance objectives and generated over $700k in sales.
Sales Assistant
Perrry Homes
10.2012 - 06.2015
- Assist in the progress of the home sales business from greeting to close to maximize profits
- Perform competitive analysis
- Manage all office administrative task
- Assist in the development of marketing strategies to accomplish goals
- Deliver sales presentation consistent with company sales method
- Responsible for registering all prospects, setting up Realtors presentations and customers follow up
- Managed approximately 30 incoming calls, emails and faxes per day from customers
Leasing Consultant
Clear Lake Falls
10.2011 - 10.2012
- Answered all incoming phone calls professionally and convert prospective residents from phone to traffic into physical traffic.
- Delivered knowledgeable presentations of the property and local area to customers.
- Discovered customer needs and overcome objections.
- Accepted rental applications and completed credit verifications for Property Manager's final approval according to policy.
- Executed high volume of outbound phone calls per day.
- Exceeded goals and conversion rates.
- Maintained complete lease files. Prepare all lease documents for move-ins prior to move-in according to policy.
- Recorded all traffic, leases, move-ins, move-outs and renewals on the required forms or in the system.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Assistant Manager
LM Tile
03.2007 - 05.2010
- Assisted Store Manager in management and daily operation of the store, including sales, customer service, operations and administration, communication, marketing and merchandising.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
Education
High School Diploma -
Eldorado High School
Eldorado, TX08.2004
Skills
- Closing disclosures
- Document coordination
- Document preparation
- Closing processes
Timeline
Closing Coordinator
Beazer Homes
06.2022 - Current
Administrator
M/I Homes
04.2019 - 06.2022
Internet Sales
M/I Homes
10.2018 - 04.2019
Sales Professional
M/I Homes
05.2017 - 02.2019
Sales Professional
Highland Homes
06.2015 - 05.2017
Sales Assistant
Perrry Homes
10.2012 - 06.2015
Leasing Consultant
Clear Lake Falls
10.2011 - 10.2012
Assistant Manager
LM Tile
03.2007 - 05.2010
High School Diploma -
Eldorado High School