Summary
Work History
Education
Skills
Timeline
Teresa Bartrom

Teresa Bartrom

Customer Services
Huntington,IN

Summary

Dynamic Customer Service Representative with proven expertise at YMCA, excelling in problem resolution and relationship building. Adept at processing complex registrations and payments while enhancing customer satisfaction through active listening and critical thinking. Committed to maintaining organized operations and delivering exceptional service in fast-paced environments.

Work History

Customer Service Representative

YMCA
  • Processed program registrations, membership updates, and payments with accuracy.
  • Assisted families with class schedules, facility information, and account questions.
  • Monitored front desk operations, maintaining organized records and smooth daily workflow.

Education

Associate of Applied Science -

Indiana Vocational Technology College, FT WAYNE IN

Skills

Customer service

Active listening

Critical thinking

Data entry

Customer relations

Problem resolution

Relationship building

Call center experience

Timeline

Customer Service Representative - YMCA
Indiana Vocational Technology College - Associate of Applied Science,
Teresa BartromCustomer Services