Reliable and adaptive management professional with experience in team motivation and sales goals. Proactive in building customer engagement and levering business relationship. Organized-detail oriented leader with a drive for new challenges.
Overview
43
43
years of professional experience
Work History
Assistant Store Manager
West Marine Products
Pittsburg, CA
12.2023 - Current
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Oversaw aspects of maintenance, inventory, and daily activity management.
Supervised cash handling processes to ensure accuracy of transactions.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Handled scheduling for store shifts to achieve adequate staffing.
Trained new employees on store policies, procedures and customer service standards.
General Manager
Leslie's Pool Supplies
Brentwood, CA
02.2020 - 07.2023
Store Manager
CVS Health
Livermore, CA
05.2013 - 12.2019
Customer Service Supervisor
Buy Buy Baby
San Jose, CA
08.2010 - 05.2013
Store Manager
Walgreens Boots Alliance
San Jose, CA
06.1982 - 06.2008
Education
Accounting And Business Management
De Anza College
Cupertino, CA
09.1980
Skills
Managed sales, reconciled cash and made bank deposits while preforming store opening and closing duties
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Scheduled, interviewed, hired, supervised, trained and developed a crew of 35
Oversaw payroll, store budget and annual report to keep with company standards
Timeline
Assistant Store Manager
West Marine Products
12.2023 - Current
General Manager
Leslie's Pool Supplies
02.2020 - 07.2023
Store Manager
CVS Health
05.2013 - 12.2019
Customer Service Supervisor
Buy Buy Baby
08.2010 - 05.2013
Store Manager
Walgreens Boots Alliance
06.1982 - 06.2008
Accounting And Business Management
De Anza College
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