Teresa Cortez
Los Angeles,CA
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level data entry position. Ready to help the team achieve company goals.
Overview
5
5
years of professional experience
Work History
Server
Shin Sen Gumi
04.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Behavioral Therapist
Behavioral Health Works, Inc
02.2022 - 04.2022
- Enhanced client progress by designing and implementing individualized intervention plans based on Applied Behavior Analysis principles.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
- Improved client communication skills through the use of evidence-based language training techniques such as PECS and sign language.
- Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
Barista
Eatgud
02.2019 - 10.2021
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Used POS system to accurately enter orders and process payments.
Education
Associate of Science - Health Science
Los Angeles Trade Technical College
Los Angeles, CA06.2026
Skills
- Time Management
- Foreign Language Proficiency (Spanish)
- Office Administration
- Accuracy and Attention to Detail
- Microsoft Office
- Microsoft Excel
Timeline
Server
Shin Sen Gumi
04.2022 - Current
Behavioral Therapist
Behavioral Health Works, Inc
02.2022 - 04.2022
Barista
Eatgud
02.2019 - 10.2021
Associate of Science - Health Science
Los Angeles Trade Technical College
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