Teresa Decker
New Albany,OH
Summary
Hospitality driven General Manager with progressive experience leading multi-million dollar properties. Dedicated to increasing revenues while focused on building successful teams with a positive culture. Passion to exceed expectations while maintaining high standards and cost control with superior guest relations.
Overview
28
28
years of professional experience
1
1
Certification
Work History
General Manager
Hudson 29 - Cameron Mitchell Restaurants
New Albany, OH
03.2015 - Current
- Drove restaurant sales growth by 12% from 2019-2021 while navigating through Covid
- Increased lunch and dinner cover counts by 10% and 13% by setting and achieving consistent high expectations of service and culinary standards
- Prepared yearly restaurant business plan by reviewing demands, analyzing trends and developing projections for sales and long term objectives
- Obtained 4.8 out of 5 Open Table rating by orchestrating positive customer experiences based on genuine hospitality
General Manager
Martini - Cameron Mitchell Restaurants
Columbus, OH
03.2015 - 08.2019
- Built and leveraged Columbus community relationships to drive business
- Increased guest counts by 9% and revenue by 9% by maximizing private dining room operations through implementing strategic marketing initiatives, developing profitable banquet menus and increasing minimum spend amounts
General Manager
Hyde Park Restaurant Group
Columbus, OH
11.2011 - 03.2015
Chef/General Manager
Springfield Restaurant Group
Mercer, PA
01.1999 - 11.2011
Education
Bachelor of Science - Business
Pennsylvania State University
Sharon, PA05.2011
Associate of Science - Culinary Arts
International Culinary Academy
Pittsburgh, PA08.1996
Skills
- Operations management
- Business Leadership
- Community Involvement
- Establishes High Standards
- Approachability
- Relationship Building
- Staff training/development
- Coaching and mentoring
Certification
- ServSafe Certified
- Certified Tourism Ambassador, Experience Columbus
Timeline
General Manager
Hudson 29 - Cameron Mitchell Restaurants
03.2015 - Current
General Manager
Martini - Cameron Mitchell Restaurants
03.2015 - 08.2019
General Manager
Hyde Park Restaurant Group
11.2011 - 03.2015
Chef/General Manager
Springfield Restaurant Group
01.1999 - 11.2011
Bachelor of Science - Business
Pennsylvania State University
Associate of Science - Culinary Arts
International Culinary Academy
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