Teresa DeMario
Tempe
Summary
Competent Manager bringing more than 30 years of food service and progressive leadership experience. Maintain budget controls and coverage needs to achieve business targets and provide high-quality customer and employee support. Build relationships with patrons and employees by applying basic skills.
Overview
32
32
years of professional experience
Work History
Server
Rodehouse Restaurant
Phoenix, Arizona
10.2023 - 10.2023
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Answered customers' questions, recommended items, and recorded order information.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Holiday Inn Suites
06.2021 - 10.2022
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff..
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Worked effectively in fast-paced environments.
General Manager
Rodehouse Restaurant
Phoenix, AZ
01.1992 - 02.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
Education
High School Diploma -
Cortez High School
Phoenix, AZ05.1972
Skills
- Client account management
- Relationship building
- Coaching and mentoring
- Project management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Rodehouse Restaurant
10.2023 - 10.2023
Server
Holiday Inn Suites
06.2021 - 10.2022
General Manager
Rodehouse Restaurant
01.1992 - 02.2020
High School Diploma -
Cortez High School
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