Summary
Overview
Work History
Education
Skills
Timeline
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Teresa Diaz

Chicago,IL

Summary

Experienced Account Manager with strong organization and motivation skills. Demonstrated track record of cultivating and nurturing client relationships, resulting in increased sales and revenue. Proven ability to develop and execute effective sales campaigns, leveraging market insights for business growth. Skilled in financial analysis, providing valuable insights for informed decision-making. Committed to delivering exceptional customer service and adept at problem-solving for client satisfaction. Collaborative team player, adept at working with cross-functional departments to achieve strategic goals.

Overview

2
2
years of professional experience

Work History

Sales Support

BMO
05.2023 - Current
  • Recording sales data to track performance, deleting outdated data from a system, organizing a filing system with current customer information.
  • Handling customer inquiries, resolving issues, and providing product or service information to support the sales process with exceptional customer service to help improve brand reputation and increase customer satisfaction and loyalty.
  • Communicating with customers to obtain the required information to process their application and keep the customer informed of the progress during account openings.
  • Boosted customer satisfaction by providing efficient and effective sales support to indirect channel partners.
  • Staying on top industry trends and optimal strategies for products and services provided.
  • Served as a trusted advisor to senior leadership by providing valuable insights and recommendations on sales support initiatives.

Sales Intern

CDW
05.2022 - 08.2022
  • Experienced working and interacting with professionals within our community to learn how build, grow and maintain positive relationships to effectively grow my book of business.
  • Collaborated with peers and industry partners to position the best technology to prospective customers.
  • Strategized with stakeholders to figure out key pain points and successfully deliver effective execution against those pain points.
  • Gathered, prepared, and analyzed information to assist in special projects to better improve customer experience and actively participated in weekly team meetings.
  • Supported client acquisition strategies with pipeline management and lead qualification.
  • Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.

Education

Bachelor of Business Administration & Minor in Finance -

DePaul University
Chicago, IL
06.2023

Skills

  • Effective organizing, prioritizing, and planning skills
  • Strategic Planning
  • Excellent communication
  • Goal-Oriented
  • Sales Development
  • Sales Support Assistance
  • Networking skills
  • Account Management
  • Goals and performance
  • Client Relations

Timeline

Sales Support

BMO
05.2023 - Current

Sales Intern

CDW
05.2022 - 08.2022

Bachelor of Business Administration & Minor in Finance -

DePaul University

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Teresa Diaz