TERESA DI LEONARDO
Des Moines,WA
Summary
Motivated graduate looking for work. Passionate and punctual individual focused on teamwork and quality paired with outstanding communication and presentation abilities. Known for reliability and adaptability in dynamic environments. Proficient in communication and team collaboration, consistently achieving positive outcomes. Experienced in managing various projects and utilizing appropriate resources to meet strict deadlines.
Overview
11
11
years of professional experience
Work History
Client Service Representative
HR Block
Renton, WA
01.2026 - 04.2026
- Managed client inquiries and resolved issues efficiently to enhance customer satisfaction.
- Provided guidance on tax preparation processes and product offerings to clients.
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
Medical Assistant
Seahurst Chiropractic
Burien, WA
07.2024 - 04.2025
- Assisted in patient intake, ensuring accurate documentation and data entry into electronic health records.
- Coordinated appointments and managed scheduling for optimal patient flow and office efficiency.
- Collaborated with chiropractors to develop treatment plans tailored to individual patient needs and progress monitoring.
- Educated patients on treatment protocols, exercises, and wellness practices to promote recovery and maintenance of health.
GRADUATE TEACHING ASSISTANT
UNIVERSITY OF WASHINGTON
Seattle, Washington
09.2022 - 03.2023
- Assisted faculty with teaching two courses: Intro to Geology and Introduction to Geological Remote Sensing
- Evaluated student course engagement, assisted with teaching lab sections, held office hours to assist with student learning.
- Maintained accurate records of student attendance, grades, and performance reports.
- Conducted lectures, seminars, and workshops for students.
- Attended department meetings to stay informed about program updates and changes.
- Graded assignments, exams, and papers while providing constructive feedback to students.
RESEARCH ASSISTANT
WILSON LAB, BURKE MUSEUM
Seattle, Washington
07.2019 - 07.2020
- Cataloguing work with Hell Creek plant fossils collected in field work during 2019 and years previous from Montana expeditions.
- Unpacked, labeled, and stored plant fossils for museum collections.
- Updated databases with information from ongoing studies or experiments.
- Ensured compliance with safety protocols while working in laboratory.
- Reviewed scientific articles to stay up-to-date on current research trends.
- Analyzed data and prepared reports for publication.
Catering Assistant
Mama Stortini's
Puyallup, WA
12.2015 - 08.2018
- Maintained warm and professional demeanor, welcoming and directing event attendees to designated tables or venue areas.
- Set up tables, decorations and action stations for catered events. Delivered food items safely and efficiently using company vehicles or personal transportation, when required. Assisted with customer billing, transactions and basic needs of event coordination.
Receptionist
Pierce College Health Education Center
Puyallup, WA
08.2015 - 08.2017
- Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces. Handled cleaning and organization for office and related areas, keeping entryway clean, tidy, and functional.
Education
BACHELORS OF SCIENCE - Geology
UNIVERSITY OF WASHINGTON
Seattle, WA08-2020
Master of Science - Applied Geosciences
University of Washington
Seattle, WASkills
- Field research
- Fieldwork experience
- Laboratory Testing
- Microsoft Office
- Problem solving
- Teaching assistance
- Survey design
- Matlab
- ArcGIS
- Customer support
- Payment processing
- Customer focus
LANGUAGE
Japanese: Conversational
Spanish: Conversational
Timeline
Client Service Representative
HR Block
01.2026 - 04.2026
Medical Assistant
Seahurst Chiropractic
07.2024 - 04.2025
GRADUATE TEACHING ASSISTANT
UNIVERSITY OF WASHINGTON
09.2022 - 03.2023
RESEARCH ASSISTANT
WILSON LAB, BURKE MUSEUM
07.2019 - 07.2020
Catering Assistant
Mama Stortini's
12.2015 - 08.2018
Receptionist
Pierce College Health Education Center
08.2015 - 08.2017
BACHELORS OF SCIENCE - Geology
UNIVERSITY OF WASHINGTON
Master of Science - Applied Geosciences
University of Washington